Nicholas Owen
Georgetown
Summary
Offering caring nature and commitment to supporting mental health patients, eager to learn and develop in clinical environment. Brings understanding of psychological principles and therapeutic methods, along with skills in active listening and communication. Ready to use and develop observation and support skills in any role.
Overview
4
4
years of professional experience
Work History
Mental Health Tech
Meridell Achievement Center
11.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Barista
Black Sugar Caffe
04.2024 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Recovery Mentor
Alta Loma Transformational Services
08.2022 - 09.2023
- Cultivated a safe space for clients to openly discuss thoughts, feelings, and concerns without judgment or fear of repercussion.
- Encouraged positive lifestyle choices by modeling healthy behaviors and supporting self-care practices among clients.
- Facilitated group therapy sessions, promoting healthy discussion and shared experiences among participants.
- Monitored client progress through regular check-ins, adjusting plans as needed to maintain momentum towards goals.
Behavioral Health Tech
Personal Responsibility Recovery LLC
08.2022 - 03.2023
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Facilitated on-site activities, support groups, and outings for clients.
Line Cook
First Watch
01.2022 - 05.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assistant Manager
Sonic
02.2021 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Associate of Arts - Photography
Austin Community College
Austin, TX05-2026
High School Diploma -
Georgetown High School
Georgetown05-2016
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Patient safety management
- Crisis intervention
- Substance abuse awareness
- Empathy development
- Treatment Planning
- Medication administration
- Anger management
- Self-care promotion
- Anxiety management
- Trauma-informed care
- Compassionate care
- Relationship building
Timeline
Mental Health Tech
Meridell Achievement Center
11.2024 - Current
Barista
Black Sugar Caffe
04.2024 - 09.2024
Recovery Mentor
Alta Loma Transformational Services
08.2022 - 09.2023
Behavioral Health Tech
Personal Responsibility Recovery LLC
08.2022 - 03.2023
Line Cook
First Watch
01.2022 - 05.2022
Assistant Manager
Sonic
02.2021 - 01.2022
Associate of Arts - Photography
Austin Community College
High School Diploma -
Georgetown High School
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