Nicholas Paco
Summary
Knowledgeable driver with solid background in safe transportation. Proven track record of maintaining punctual routes & deliveries as well as ensuring safety protocols are followed. Demonstrated excellent communication skills and reliability in fostering secure & welcoming environment for everyone around.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Truck Driver
CRST
Cedar Rapids, Iowa
09.2025 - Current
- Ensure proper load securement
- Follow all FMCSA guidelines
- Assure punctual delivery times
- Drive for 10.5 hours daily
- Maintain clean driving record
- Adjust to constantly changing road and weather conditions cross country
- Perform daily pre and post trip inspections
Bus Driver
Basin Transit
Joshua Tree, California
12.2023 - 09.2025
- Operated transit buses safely, adhering to all traffic regulations and company policies.
- Ensured timely route completion while providing excellent customer service to passengers.
- Conducted pre-trip inspections to maintain vehicle safety and performance standards.
- Assisted passengers with disabilities, ensuring compliance with accessibility guidelines.
- Responded promptly to passenger inquiries, enhancing overall travel experience.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Calculated and collected fares from passengers.
- Diffused potential passenger disputes with fairness and professionalism.
Truck Driver
CRST
Cedar Rapids, IA
08.2022 - 12.2023
- Operated commercial vehicles safely across various terrains and weather conditions.
- Ensured timely delivery of goods while adhering to federal and state regulations.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Coordinated with dispatch for efficient route planning and load management.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Drove for a total of 10.5 hours daily until legally not allowed to
Shift Supervisor
Starbucks
Yucca Valley, California
12.2021 - 08.2022
- Supervised daily operations, ensuring adherence to quality and service standards.
- Led team training initiatives, enhancing employee performance and customer engagement.
- Monitored cash handling processes, maintaining accuracy and compliance with financial protocols.
- Implemented inventory management procedures, optimizing stock levels and reducing waste.
- Facilitated conflict resolution among staff, promoting a positive work environment.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Shift Supervisor
Starbucks
San Jose, California
12.2020 - 12.2021
- Supervised daily operations, ensuring adherence to quality and service standards.
- Led team training initiatives, enhancing employee performance and customer engagement.
- Monitored cash handling processes, maintaining accuracy and compliance with financial protocols.
- Implemented inventory management procedures, optimizing stock levels and reducing waste.
- Facilitated conflict resolution among staff, promoting a positive work environment.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
Kitchen Manager
June Bug Cafe
Midpines, California
07.2020 - 12.2020
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Collaborated with chefs to create seasonal menus aligning with customer preferences.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Improved customer satisfaction with timely and accurate food delivery.
- Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bartender
Kobalt
Phoenix, Arizona
12.2018 - 06.2020
- Crafted and served a diverse range of cocktails and beverages in high-volume environment.
- Maintained bar cleanliness and organization, ensuring compliance with health and safety standards.
- Collaborated with team members to deliver exceptional customer service and enhance guest experiences.
- Monitored inventory levels, placing orders as necessary to maintain optimal stock without excess waste.
- Implemented time-saving techniques that improved service speed during peak hours, boosting customer turnover.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Barista
Starbucks
Phoenix, Arizona
12.2015 - 12.2018
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Delivered exceptional customer service, fostering a welcoming environment for patrons.
- Trained new baristas on beverage preparation techniques and store operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations.
Child Care Attendant
YMCA
Phoenix, Arizona
05.2015 - 12.2015
- Supervised children's daily activities, ensuring a safe and engaging environment.
- Maintained cleanliness and organization of play areas, promoting a healthy space for children.
- Built trusting relationships with families by demonstrating empathy, professionalism, and genuine care for the well-being of their children.
- Collaborated with fellow childcare attendants to establish consistent routines and daily schedules for smooth transitions between activities.
- Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Responded to inquiries from parents and guardians.
Skills
- Safety-focused
- Clear communication
- Patience under pressure
- Disability awareness
- Passenger safety
- Time management
- Defensive driving expert
- Dependable and trustworthy
Certification
- CDL - A
- Passenger Endorsement
- Air Brakes Endorsemnent
Timeline
Truck Driver
CRST
09.2025 - Current
Bus Driver
Basin Transit
12.2023 - 09.2025
Truck Driver
CRST
08.2022 - 12.2023
Shift Supervisor
Starbucks
12.2021 - 08.2022
Shift Supervisor
Starbucks
12.2020 - 12.2021
Kitchen Manager
June Bug Cafe
07.2020 - 12.2020
Bartender
Kobalt
12.2018 - 06.2020
Barista
Starbucks
12.2015 - 12.2018
Child Care Attendant
YMCA
05.2015 - 12.2015