Nicholas Page
Janesville,WI - Wisconsin
Summary
Experienced IT professional with a proven track record of success across multiple platforms. Skilled in troubleshooting and resolving technical issues efficiently to ensure seamless operations. Strong background in system administration and network management, with a focus on optimizing performance and enhancing security measures. Committed to staying current with industry trends and technologies to deliver innovative solutions for business needs.
Overview
12
12
years of professional experience
Work History
IT Manager
Investorflow
06.2017 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Ensure network components work together seamlessly to meet business needs, using their full
range of capabilities, and stay informed about new features. - Train employees to use software and hardware; troubleshoot issues and provide technical
support when needed. - Aligning IT infrastructure with current and future business requirements and goals.
- Evaluating risk, developing network recovery and backup processes.
- Assessing and purchasing new and replacement hardware.
- Assuring that IT activities are within the limits of applicable laws, codes and regulations.
- Testing, troubleshooting and adjusting information systems to operate effectively.
IT Support
DCM, Inc
06.2015 - 08.2019
- Primary responsibilities was DBA, desktop support, hardware support, network support
- Provide SaaS services and other managed services
- Maintain company quality standards
- Manage call room networking/hardware
IT contractor
08.2013 - 05.2015
- Primary responsibilities was DBA, desktop support, hardware support, network support
- Maintain client quality goals
- Finish tasks under a standard services agreement
Education
UW-Rock County
Janesville, WI06.2012
Skills
- Proficient in MySQL
- Familiar with Java, C
- Microsoft Access, Microsoft Excel, Microsoft Outlook, Visual Basic, SQL Manager for PostgreSQL, VMware, nComputing vSphere, Ring Central, WinSCP, Powershell, MS Graph, Zoom
- OS: Windows 7, Windows 10, Windows 11, Linux Mint, Ubuntu, Ubuntu Server
- AMD and Intel PC builds
- Cisco phone system
- Dell PowerEdge Servers
- NAS
- Cisco, Netgear, Linksys routers
- Administration (MS365/GWS/Mimecast)
- Zscaler network admin
- Okta admin
- Redmine
- Project management web application admin
- Centerstage/Encore (Proprietary CRM)
- Google Gmail
- Cisco Meraki, Untangle
- Set up multiple VPNs
Timeline
IT Manager
Investorflow
06.2017 - Current
IT Support
DCM, Inc
06.2015 - 08.2019
IT contractor
08.2013 - 05.2015
UW-Rock County
Similar Profiles
Vincent LigorioVincent Ligorio
Interim CEO - Rector at RYBAKOV FOUNDATIONInterim CEO - Rector at RYBAKOV FOUNDATION
Maria CevallosMaria Cevallos
Early Childhood Educator at Exploration KidsEarly Childhood Educator at Exploration Kids
Kalindu RathnawibhushanaKalindu Rathnawibhushana
RPA Specialist at IntellimorphRPA Specialist at Intellimorph
Dennis JonesDennis Jones
IT Manager at 3 B Logistic Services, Inc.IT Manager at 3 B Logistic Services, Inc.
Mohammed Husnie JumaMohammed Husnie Juma
IT Manager at Arabian Training & Safety AcademyIT Manager at Arabian Training & Safety Academy