Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Palmer

Southampton,PA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sub Regional Workplace Health and Safety Manager

Amazon
11.2023 - Current
  • Managed team of 6 EHS Specialists at 3 separate logistics warehouses employing over 400 hourly associates and managers and 600+ drivers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills

Site EHS Manager

Amazon
10.2022 - 11.2023
  • Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws
  • Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions
  • Responsible for recommending appropriate risk mitigation measures to management, including ergonomics
  • Supported multiple Amazon Last Mile Warehouses (DDP1, DDP5, DDP9, DDP7, DPH8, DPH9, DDP2) in injury reporting, investigating, and prevention for over 500 Amazon employees
  • Rolled out the "Controlled Fall / Non-Con Area" in the South Super Region in all Last Mile Delivery Stations from Pennsylvania down to Florida which greatly mitigated the frequency of Struck By injuries on the inbound dock
  • During Q3 and going into Q4 2023, directly mentoring and managing a team of 6 Site EHS Specialists across the South Philly Metro Region of AMZL Logistics.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Developed detailed plans based on broad guidance and direction.

Staffing Coordinator

Amazon
05.2022 - 09.2022
  • Lead to plan, execute, and audit New Hire Events based on labor projections to meet the labor order demands and fill on-time
  • Effectively executes NHE activities including greeter, welcome event presenter, candidate care specialist, badge photo, and drug test administrator
  • Utilize Applicant tracking system to move candidates through the application process and updates appointment arrival status
  • Tracks and maintains statistics on effectiveness of recruitment through weekly reports on recruiting data for presentation to HR Leadership and Business Partners
  • Traveling through assigned geographical area for Community Engagement Events such as job fairs, and schools.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.

Learning Coordinator

Amazon
09.2020 - 05.2022
  • Coordinates with Site Operation Team and Regional Learning Team to provide updates on how trainings are progressing
  • Tracks safety and process metrics on a sub-regional level and assists with action plans executed by Learning Area Manager
  • Facilitates classes, stand downs, and other training-oriented tasks in a group setting including those at a managerial level
  • Assisting covering other Delivery Stations while other Learning Trainers were experiencing barriers on the site level
  • (DEW4, DDP7, DPL4, DDP9, DDP5, DYO1)
  • Train, develop, and manage ambassadors to be confident in a group setting, become SME's in all fields of their jobs, and execute quality training to newly onboarded associates
  • Mentor other Learning Trainers in the North Philly sub-region as one of the most tenured Learning Trainers, leading to one of the highest performing sub-regions in the greater Philly Metro region
  • Deep diving reports and communicating with leadership across the various organizations to find the root cause of dips in compliance
  • Building a strong foundation of the learning and safety culture within a delivery station by partnering with the Operations team
  • Partnered with Launch Learning Team, and Operations Team to successfully launch new Delivery Stations in the region
  • (DPL4, DDP5, DDP1)
  • Stretch Learning Area Manager (sub-regional) role for 8 months tracking training compliance, and mentoring trainers for 7 Delivery Stations in the North Philadelphia region.
  • Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.

Yard Marshal

Amazon
08.2020 - 09.2020
  • Created a strategic plan for tractor trailer and DSP flow in and out of the yard to ensure the continuous flow of volume
  • Coordinated with station operations managers, and Delivery Service Providers to ensure all trailers and delivery vehicles arrive and depart on time, in a safe manner, with no defects
  • Using Amazon warehouse management systems in order to log all trailer movements within the yard to provide accurate feedback and inventory coming in and out of the station.

Learning Ambassador

Amazon
03.2020 - 08.2020
  • Teach classes of Day 1 Amazon Associates the roles and policies that the company puts in place for successful work flow and safety
  • Accepted additional leadership roles that include: Staffing for Cycle 0, Dock Lead during package sort, pick, and stage
  • Problem solving packages in order to account for packages to be routed properly, and auditing safety violations
  • Ensure during a sort that associates were coordinated in a fashion that would result in the team's success
  • Partnered with Learning Coordinator to ensure the completion of required trainings for the network.

Seasonal Sortation Associate

Amazon
, PA
11.2019 - 02.2020
  • Stowing and inducting from a conveyor belt for Amazon's Same Day sort
  • Worked with Amazon's OTR team to process damaged, cancelled, and returned packages from DSPs.

Education

Associate of Science - Computer Science

Bucks County Community College
Newtown, PA
12.2026

High School Diploma -

Father Judge Catholic High School
Philadelphia, PA
05.2016

Skills

  • Microsoft Office
  • Compliance Management
  • Learning Management Systems
  • Root Cause Analysis
  • Training and Development
  • First Aid CPR/AED
  • Incident Investigation
  • Lean Principles
  • Hazard Reviews
  • Injury Prevention
  • Multi-site supervision

Certification

CPR/AED

Timeline

Sub Regional Workplace Health and Safety Manager

Amazon
11.2023 - Current

Site EHS Manager

Amazon
10.2022 - 11.2023

Staffing Coordinator

Amazon
05.2022 - 09.2022

Learning Coordinator

Amazon
09.2020 - 05.2022

Yard Marshal

Amazon
08.2020 - 09.2020

Learning Ambassador

Amazon
03.2020 - 08.2020

Seasonal Sortation Associate

Amazon
11.2019 - 02.2020

Associate of Science - Computer Science

Bucks County Community College

High School Diploma -

Father Judge Catholic High School
Nicholas Palmer