Driven professional with a robust background in customer service, demonstrated through roles at the United States Postal Service and Dominos. Excelled in the LVMPD's Explorer program, honing teamwork and discipline. Skilled in safety protocols with an OSHA 10 certification and adept at fostering customer relationships. Motivated to work hard and allow my co-workers to bring out the best in each other.
- Efficiently and safely deliver all mail and packages to customers.
- Sort through mail and ensure all mail on my route is being delivered correctly.
- Interact with customers and answer questions regarding mail pick up times, postal services, and delivery costs.
- Communicate any customer complaints/requests to company management in order to resolve any issues with mail improperly being delivered.
- Answer phone calls from customers to help them place an order or deal with any issues they have had with an order.
- Assist customers inside of the store who are placing or picking up an order.
- Prepare and make any food items throughout my shift.
- Clean the store during any downtime to help keep the work area looking presentable to all customers.
- Deliver all orders to customers in a timely and safe manner.
- Watched over project sites to ensure all procedures are done correctly and safely.
- Walk through work sites and report back to the general contractor to provide updates on progress.
- Operate work vehicles and transport any equipment needed on different job sites.
- Passed Las Vegas Airport exam to obtain Green and Charcoal badges to operate jobs inside of Harry Reid Airport.
- Unload the delivery truck on Tuesdays and Thursdays.
- Safely move items over to the store floor, and move excess items into the stock room.
- Work as a team to help restock all items and make the store presentable when customers walk in.
- Assist any customers who need help finding any particular items.
- Clean up all empty boxes left after restocking items in each aisle.
- Passed Nevada Resident Producer test to obtain health insurance license to enroll clients into insurance plans
- Passed OSHA 10 course to learn basics about safety on any construction or work sites
- Participated in LVMPD's Explorer program for over two years from 2015-2018 In this program, we have one weekly three hour class taught by current LVMPD officers They taught me and my peers how to work as a team, taught us discipline and integrity, physically challenged us, and allowed us to practice and learn some of the regular procedures a police office will go through in the LVMPD academy
- Great customer service skills, currently working with USPS and Dominos where interacting professionally with customers on a regular basis is expected