Nicholas Paterna
Fraser,Michigan
Summary
Proficient in the rules, regulations and practices of carriers and freight companies. Quality-oriented with excellent problem-solving abilities, a forward-thinking approach and a customer service-oriented mindset. Familiar with Ship Manager, Ship Exec Worldship and cross platform TMIs/Brokering Services.
Goal-driven Shipping Lead adept at achieving challenging customer targets. Knowledgeable about meeting demanding timelines in high-volume environments. Dedicated to streamlining processes for increased productivity.
Focused on helping to grow and continuously improve shipping operations.
Always seeking strategies for streamlining processes or costs, as well as increasing team productivity and performance. Great multitasking, organizational and conflict resolution skills.
Overview
16
16
years of professional experience
Work History
Shipping Lead
Kroll International LLC
Shelby Township, Michigan
10.2020 - Current
- Developed and implemented process improvements to increase shipping efficiency.
- Collaborated with warehouse staff to ensure timely delivery of goods.
- Investigated customer complaints related to shipments and took corrective action where necessary.
- Cross-trained and mentored all dept staff.
- Maintained current knowledge of practices and regulations for freight movements and package shipments.
- Cultivated positive relationships with FedEx, UPS and DHL personnel.
Canning Line Supervisor
Blakes Hard Cider
Armada, MI
03.2018 - 03.2020
- Directed and supervised team of 5 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Conducted laboratory tests to measure specific gravity and pH levels of wort or beer samples.
- Performed quality control checks on finished products to ensure they met standards for taste and appearance.
- Kept records of production batches and monitored inventory levels of raw materials.
- Adjusted process parameters such as temperature, pressure, and time in order to optimize flavor profiles during fermentation or aging processes.
Head Trainer/Group Fitness Coordinator
Xtreme Fitness & Cycling Studio
Chesterfield, MI
01.2008 - 01.2018
- Developed and implemented training programs for new hires, existing employees, and supervisors.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Created nutritional plans that support overall health goals of clients.
- Assisted in the development of training materials such as handouts, job aids, user guides
- Scheduled meetings with subject matter experts to discuss changes or updates to existing training programs.
Education
Bachelor of Science - Kinesiology
Cornerstone University
Grand Rapids, MI07.2010
Skills
- Staff Training
- Employee Coaching
- ERP/MRP System
- Shipping and Receiving
- Attention to Detail
- Effective Communication
- Relationship Building
- Self-Motivated and Independent
References
References available upon request.
Timeline
Shipping Lead
Kroll International LLC
10.2020 - Current
Canning Line Supervisor
Blakes Hard Cider
03.2018 - 03.2020
Head Trainer/Group Fitness Coordinator
Xtreme Fitness & Cycling Studio
01.2008 - 01.2018
Bachelor of Science - Kinesiology
Cornerstone University
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