Summary
Overview
Work History
Education
Skills
Timeline
ACHIEVEMENTS
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Nicholas Paton

Denville,USA

Summary

Dynamic and results-oriented professional with a strong foundation in business administration, financial data evaluation, and customer relations. Proven track record in fast-paced environments, delivering excellent service while maintaining compliance with health codes and company policies. Experienced in American Sign Language (ASL) communication and adept at using Microsoft Word and Excel for documentation and analysis. Passionate about supporting organizational efficiency and employee satisfaction, with a solid understanding of labor law, human resource management, and employee development.

As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

Diamond Spring Brewing Company
01.2025 - Current
  • Oversaw recruitment, Onboarding, and training processes for new hires to ensure employers standards and needs were matched while fostering a positive work environment.
  • Successfully managed multiple priorities and rapidly changing situations in high-volume environments, ensuring timely hiring and employee integration.
  • Designed appropriate training methods to relay to new hires for a smooth transition into the workplace.
  • Assigned positions on need based scenarios to ensure customer satisfaction with potential of 600 customers a day.
  • Managed cash throughout the shift and accounted for any withdrawals for accurate transactions of up $20,000 on any given day.

Beertender

Diamond Spring Brewing Company
06.2023 - 01.2025
  • Provide exceptional customer service while maintaining high-volume interactions with customers and staff.
  • Developed conflict resolution skills through customer management to maintain satisfaction.

Stock and Floor Attendant

Wine King
06.2022 - 01.2023
  • Supported store operations, ensuring company policy and health code regulation adherence.
  • Assisted in-store inventory, ensuring operational efficiency and proper customer interaction.

Event Coordinator

Twisters Gymnastics
02.2017 - 01.2023
  • Fostered an inclusive and positive workplace culture that enhanced employee engagement and retention through strong interpersonal communication and leadership.
  • Supported administrative tasks that include payment processing and record-keeping.

Education

Master of Business Administration - Human Resource Management

William Paterson University
Wayne, NJ
05-2027

Bachelor of Science - Business Administration

University of Rhode Island
Kingston, RI
05.2024

Skills

  • Developed Training programs
  • Employee Relations and Conflict Resolution
  • Human Resource compliance and Labor Law
  • Skilled in Microsoft Word Functions and Features
  • Financial data evaluation
  • Experienced in ASL Interaction
  • Customer assistance
  • Operations management
  • Team collaboration and leadership

Timeline

Shift Supervisor

Diamond Spring Brewing Company
01.2025 - Current

Beertender

Diamond Spring Brewing Company
06.2023 - 01.2025

Stock and Floor Attendant

Wine King
06.2022 - 01.2023

Event Coordinator

Twisters Gymnastics
02.2017 - 01.2023

Master of Business Administration - Human Resource Management

William Paterson University

Bachelor of Science - Business Administration

University of Rhode Island

ACHIEVEMENTS

  • Club Baseball Treasurer, Oversaw team recruitment, including budgeting, expense tracking, and financial reporting., Coordinated financial operations to support team activities and events.
  • Driving Assistant, Provided reliable transportation for individuals with special needs, accommodating their schedules and specific requirements.
  • Helping Hands, Denville, engaged in community service projects, supporting town initiatives and individual needs.
  • Challenger Soccer/Baseball programs, Assisted children with special needs in developing sports skills and achieving personal goals, facilitated conflict resolution, and provided a supportive environment for skill development.