Enjoy working in a fast paced, highly motivating position where I can assist others while expanding my knowledge. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
MaxHealth
Sarasota, FL
01.2020 - Current
Participates in prescription pharmaceutical and over-the-counter product inventory audits.
Creating new customer profiles and updated changes such as demographics, allergies, and new medications in RX30.
Listens to doctors/medical representatives requests and inquiries
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Industry Resolution Specialist
Benzer Pharmacy
Tampa, FL
08.2018 - 07.2019
Supported and Rerouted all inbound calls with excellent customer service
Created new customer profiles and updated changes such as demographics, allergies, and new medications in RX30
Listened to doctors/medical representatives requests and inquiries
Created new hire training and trained said new hires
Worked with representatives nationwide on unresolved pharmaceutical case
Licensed Pharmacy Technician
Winn Dixie Pharmacy
Ruskin, FL
12.2016 - 09.2017
Labeled all products appropriately, including cautionary and auxiliary labels. .
Entered new patient profiles and prescriptions into medication input software system.
Assisted in organizational duties by filing paperwork, organizing controlled medication documents.
Customer Service Representative
Sykes Enterprises Inc
Tampa, FL
09.2014 - 11.2016
Arranged financial agreements with qualified applicants.
Recommended potential products and services.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Used LexisNexus and Unison to verify information.
Processed Credit Card Fraud reports and ensured customer confidentially .
Education
Health Aide
CNA Training And Testing Center
Brandon, FL
09-2018
Certification Acquired - Medical Billing/Coding
Allied American University
Skills
CPR certified
Medical software applications
Medical records management
Knowledge of medical terminology
Healthcare coding competency
Understanding of medical laws
Knowledge of HIPAA regulations
RX30
Immunization
Familiarity with basic billing and scheduling software
Set up and maintain paper and electronic filing
Effective personal, verbal and written communication skills
Proficient in Microsoft Office- especially: Word, Excel, and PowerPoint