Nicholas Paynter
San Marcos
Summary
Knowledgeable Network Communications Specialist, qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Network Systems Operations NCO
U.S. Army
06.2023 - 06.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed and maintained relationships with external vendors and suppliers.
- Conducted and oversaw interrogations, briefings and debriefings.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Created standardized incident response program to outline immediate and consistent remediation of security breaches.
- Translated strategy into solutions and operating models by leading or managing others,
- Designed, installed and configured email encryption gateways with data loss prevention.
- Performed network troubleshooting to isolate and diagnose common problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Implemented internet and intranet applications on multiple platforms.
- Detailed upcoming software upgrades and system sprints to team members.
- Mentored employees and offered constructive feedback for performance improvement.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Performed software installations and upgrades to Windows operating systems.
- Designed and evaluated WAN and LAN connectivity technologies.
- Maximized system availability through development and testing of contingency plans.
Network Communications Specialist
U.S. Army
06.2020 - 06.2023
- Maintained network hardware and software and monitored network to support network availability to end users.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Implemented network security measures to minimize data loss.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Recommended development of plans for systems development and operations.
- Analyzed network traffic and performance metrics to optimize system performance.
- Diagnosed and executed resolution for network and server issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Developed and documented network policies, procedures and standards.
- Authored documentation for system configuration and troubleshooting.
- Implemented and maintained virtual private networks.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Configured and tested Windows Server operating systems with roles features.
- Planned and implemented upgrades to system hardware and software.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Education
Network Engineering And Security
Western Governor's University
Salt Lake City, UT12-2026
Certification
- CompTIA Security+ [valid through March 2028]
- Active DoD Security Clearance [valid through June 2030]
- Certificate of Achievement - received for grauating top of class for Army signal training regiment
- 2x Army Commendation medals - received for excellent performance
Timeline
Senior Network Systems Operations NCO
U.S. Army
06.2023 - 06.2024
Network Communications Specialist
U.S. Army
06.2020 - 06.2023
Network Engineering And Security
Western Governor's University
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