Nicholas Pelletier
Tempe,AZ
Summary
Customer service and event operations support with practical skills in guest check-in support, event setup, inventory tracking, and vendor coordination. Strong record of meeting deadlines, resolving issues quickly, and keeping service processes running smoothly. Detail-oriented approach supports consistent outcomes in busy environments.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Event Assistant
Global Launch ASU
Tempe, Arizona
03.2026 - Current
- Coordinated event space setup, including signage and seating arrangements, to ensure optimal guest experience.
- Supported customers throughout event lifecycle, addressing needs and inquiries to enhance satisfaction.
- Collaborated with team to generate strategies for enhancing guest experience at future events.
- Shared scheduling details with vendors and campus partners.
E-commerce Associate
Solarcomm Wireless
Tempe, AZ
01.2025 - 12.2025
- Photographed, listed, and shipped items on eBay to enhance product visibility and sales.
- Developed strategies to maximize profitability in resale and e-commerce, contributing to overall revenue growth.
- Managed e-commerce product listings for wireless accessories and device inventory.
- Updated online catalog content across Solarcomm Wireless sales channels.
- Processed customer orders through e-commerce systems and shipping workflows.
Electronics Technician Assistant
Solarcomm Wireless
Tempe, AZ
01.2025 - 12.2025
- Reset and clean phones, preparing them for resale.
- Ensured functionality and quality of electronics and phones through hands-on work.
Customer Service Associate
Solarcomm Wireless
Tempe, AZ
01.2025 - 12.2025
- Coordinated item pickups for auction buyers, ensuring a smooth retrieval process.
- Assisted customers with inquiries, providing clear and helpful information to enhance their experience.
Warehouse Associate or Warehouse Clerk
Solarcomm Wireless
Tempe, AZ
01.2025 - 12.2025
- Highlights breaking down boxes, organizing inventory.
- Focused on general warehouse operations to enhance efficiency.
- Coordinated wireless inventory receiving, stocking, and order staging for Solarcomm distribution needs.
- Inspected incoming shipments for accuracy, damage, and product labeling.
Deli Clerk
Sprouts Farmers Market
Cave Creek, AZ
01.2024 - 08.2024
- Customer assistance, preparing meals, slicing meats and cheeses, making customer sandwiches, sweeping/mopping, facing product, general cleaning, and washing dishes
Courtesy Clerk
Sprouts Farmers Market
Cave Creek, AZ
01.2022 - 01.2024
- Bagging, shagging carts, put backs and shrink, trash detail, cleaning spills, sweeping store, facing, stocking bags, toilet paper, paper towels, etc, and general cleaning
Education
Bachelor of Science - Communications
ASU
Tempe, AZ01-2028
High School -
Cactus Shadows High School
5802 E Dove Valley Rd, Scottsdale, AZ05-2024
Skills
- Event planning
- Event setup and breakdown
- Customer service
- Team collaboration
- Effective leadership
- Microsoft Excel proficiency
- Creativity and innovation
- Food service management
- Sales management
- Written communication
- Reliable communicator
- Strong teamwork
- Quick learner
- Intelligent and independent
Volunteering
- Not My Kid, 2022-08, 2023-12, This organization is grant-funded, and they help young people who are struggling with mental health and substance abuse issues.
- League of Women Voters, 2021-01, Present, Member of the student ambassador club. Distribute voter registration information at various events and festivals over two election cycles and volunteer for social media campaigns and podcasts.
Major
Communications, BA
Forage Online Courses
- Discover: Professional Skills Job Simulation file:///C:/Users/izyob/Downloads/discover%20professional%20skills%20certificate.pdf
- City of Moreton Bay: Community Development Job Simulation file:///C:/Users/izyob/Downloads/Forage%20Certificate.pdf
Languages
Spanish
Limited
Certification
- Food Handlers Certificate
- CITI Certificate - Issued by ASU
Timeline
Event Assistant
Global Launch ASU
03.2026 - Current
E-commerce Associate
Solarcomm Wireless
01.2025 - 12.2025
Electronics Technician Assistant
Solarcomm Wireless
01.2025 - 12.2025
Customer Service Associate
Solarcomm Wireless
01.2025 - 12.2025
Warehouse Associate or Warehouse Clerk
Solarcomm Wireless
01.2025 - 12.2025
Deli Clerk
Sprouts Farmers Market
01.2024 - 08.2024
Courtesy Clerk
Sprouts Farmers Market
01.2022 - 01.2024
Bachelor of Science - Communications
ASU
High School -
Cactus Shadows High School