Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies:
Timeline
Generic

Nicholas Pello

HOOSICK FALLS,NY

Summary

Hardworking Receiver with a talent for efficiently and accurately accomplishing a wide range of tasks, including moving merchandise, tagging product, and securing displays. Positive and upbeat team player ready to apply skills and 10 years of experience to a dynamic new role. Hospitable Catering Staff with a solid background in food and bar service for weddings, social events, and corporate functions. Executes food delivery and facility set-up for complex events.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Bartender

ARAMARK, Higher Education
Philadelphia, PA
01.2016 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set up glassware, liquor, and other necessary supplies for special events.

Receiver/Catering Coordinator

Bennington College
Bennington, Vermont
01.2012 - Current
  • Kept work areas clean, safe, and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Restocked products and rotated items according to standard procedures.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Maintained accurate computer records of materials weights, and bill amounts, and identified variances.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Maintained flexible work schedule to meet event needs.
  • Arranged linens and table settings according to the seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations in line with the formality and specifications of each event.
  • Cleared dishes and glassware quickly following each course.
  • Fostered an enjoyable event atmosphere through friendly guest interactions.

Substitute Teacher

Southwest Vermont Supervisory Union
Bennington, Vermont
09.2010 - 06.2011
  • Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.

Bar Manager

Mount Anthony-country Club
Bennington, Vermont
03.2009 - 10.2010
  • Closed out the cash register and prepared cashier report at the close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Followed all safety requirements for alcohol service and maintained a network of available ride services for inebriated customers.
  • Checked ID cards and verified bar guests were of legal age.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Crafted a popular cocktail menu for customers preferring liquor and spirits to wine.

Bartender/Sous Chef

Carmody's Restaurant/Man Of Kent Tavern
HOOSICK FALLS, NY
09.2007 - 09.2009
  • Acted as head chef when required to maintain continuity of service and quality.
  • Planned and directed high-volume food preparation in a fast-paced environment.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain a stellar business reputation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Operations Manager

CLS Transportation
HOOSICK FALLS, NY
01.1994 - 08.2007
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Eased team transitions and new employee orientation through effective training and development.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long term habits.
  • Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
  • Scheduled employees for all shifts, taking into account customer traffic and employee strengths.
  • Supervised 30 employees on multiple shifts, overseeing the efficiency of deliveries.
  • Supervised daily operations of multi-million dollar transportation operation.
  • Interviewed and hired strong candidates for team openings, using newspapers, and job boards to find applicants.
  • Drafted invoices for completed work.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Built relationships with customers and the community to promote long-term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Liaised between clients and support team to quickly resolve issues.

Education

High School Diploma -

Mount Anthony Union High School
Bennington, VT
06.1996

Skills

  • Cocktail Service
  • Cash Handling and Management
  • Hospitality and Guest Service
  • Supply and Inventory Maintenance
  • Age Identification and Compliance

Accomplishments

    Rebecca Stickney Award Winner

Certification

Vermont State Liquor Certification

Serve Safe Certificate

Title IX training completion

Hobbies:

I enjoy coaching my 2 daughters and their youth softball teams. This coming season will be my 12th.

I also enjoy traveling with my family

Timeline

Bartender

ARAMARK, Higher Education
01.2016 - Current

Receiver/Catering Coordinator

Bennington College
01.2012 - Current

Substitute Teacher

Southwest Vermont Supervisory Union
09.2010 - 06.2011

Bar Manager

Mount Anthony-country Club
03.2009 - 10.2010

Bartender/Sous Chef

Carmody's Restaurant/Man Of Kent Tavern
09.2007 - 09.2009

Operations Manager

CLS Transportation
01.1994 - 08.2007

High School Diploma -

Mount Anthony Union High School

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