Summary
Work History
Education
Skills
Timeline
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Nicholas Perkins

Auburndale,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Meat & Seafood Clerk

Winn Dixie
Auburndale, FL
01.2021 - 1 1
  • Opening and closing shift operations
  • High attention to detail
  • With focus on food safe practices
  • Constant display of high-level customer service, while maintaining flexibility to switch between multiple departments
  • Cleaning and sensitization of all department machinery, display cases and work surfaces
  • Daily prep and production of food stuffs with variable recipes and product codes
  • Maintaining constant observation of customer buying habits to more effectively stock product
  • Anticipating customer needs based on weekly sales ads.

Meat Counter Clerk

Safeway
Roseville, CA
08.2018 - 11.2019
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers
  • Unloaded merchandise and stocked cases with new merchandise
  • Consulted with customers to discuss available meats, including different cuts and options such as organic, grass-fed beef and chicken, as well as additional information on seafood products
  • Followed proper safety, handling and cross-contamination procedures
  • Cleaned and sanitized all work surfaces between preparation of meats and seafood's, avoiding cross-contamination while maintaining food safety guidelines
  • Recorded, monitored, and maintained optimal and required food temperatures through counter, cold case, displays and storage areas
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Maintained composure and work quality while under stress.

Real Estate Investor
Roseville, CA
04.2014 - 01.2017
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
  • Maximized rental income while minimizing expenses through effective planning and control
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.

Overnight Stocker

Walmart
Roseville, CA
10.2010 - 03.2014
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Scanned shelves and product cases to locate expired, outdated and spoiled items
  • Inspected floor displays, noted missing items and replenished merchandise
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
  • Stayed current on available products, store promotions and customer service policies to better shoppers
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Removed all boxes and related trash from sales floor and processed through compactors.

Retail Sales Clerk

Sur La Table Corp
Roseville, CA
10.2010 - 01.2012
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Answered questions about store policies and concerns to support positive customer experiences
  • Demonstrated items to customers and created customer awareness, interest and sales
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

No Degree - General Education, American History

Sierra College
Rocklin, CA

No Degree - General Education

Cabrillo College
Aptos, CA

High School Diploma -

Beach High School
Santa Cruz, CA

Skills

  • Guest inquiries
  • Order taking
  • Product promotion
  • Effective communication
  • Product knowledge
  • Sales expertise
  • Team Player
  • Excellent work ethic
  • Good Telephone Etiquette
  • Organization and Time Management

Timeline

Meat & Seafood Clerk

Winn Dixie
01.2021 - 1 1

Meat Counter Clerk

Safeway
08.2018 - 11.2019

Real Estate Investor
04.2014 - 01.2017

Overnight Stocker

Walmart
10.2010 - 03.2014

Retail Sales Clerk

Sur La Table Corp
10.2010 - 01.2012

No Degree - General Education, American History

Sierra College

No Degree - General Education

Cabrillo College

High School Diploma -

Beach High School

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