Nicholas Perryman

• Conducted SSOP audits to identify areas of improvement.
• Collaborated with production to resolve product issues and help prevent batch failures.
• Monitored and signed off on HACCP paperwork to ensure product met food safety standards.
• Conducted direct observation and performance monitoring audits of operations.
• Completed daily shift report for supervisors and management detailing any issues.
• Created hold tags and heightened awareness placards on product that needed additional attention or disposition.
• Completed product sensory evaluations.
• Used Quintiq to create alternative batches for production and verified batch sheets were made correctly.
• Assisted in foreign object investigations and tracing affected product.
• Calibrated or replaced defected thermometers used throughout the plant.

Currently working in the rework grind department. Will either grind meat on the schedule or work in the Emulsification room for rework meat. Doing plate checks required in the areas. Also will use mule to truck meat as needed.

• Coded bankruptcy information into our customer accounts that had filed for bankruptcy, following procedures to keep information private.
• Worked E-Oscar credit bureau disputes for the company. Helped rewrite and change the way we handled CBR disputes and investigating fraud claims. Helped virtually train staff in the Philippines to work disputes as well.
• Entered and maintained a weekly vendor audit spreadsheet for auditing vendor E-Oscar responses.
• Handled attorney call back calls for bankrtupcy information. Also handled consumer credit counseling calls to give APR, and payment info to cccs companies. Received calls from customers to give cccs and medical hardship information as needed.
• Found and linked accounts for customers who had created multiple accounts and moved debt to the keeper credit account.
• Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
• Counted and entered all office Inventory for the department.
• Handled customer service calls transferred to my department in error. Took payments, wrote off late fees, adjusted due dates, or noted accounts as needed.
• Wrote instructions for multiple duties as needed by management staff for training

• Received customer phone calls about their credit accounts. Took payments, assisted with late fees, explained credit limits, and past due accounts.
• Was a member of the mentor team to help train and assist new hires.
• Learned clerical work in my downtime before transferring to the clerical department.

• I worked directly with the Maintenance Planner to help implement Tab-ware a computer program for entering
  and maintaining our preventative maintenance work orders and daily work orders as needed.Collected and maintained records of digital read outs from some machines in a spreadsheet to help identify issues with some of the machinery. I also was the backup
  for Coil receiving. Entering and receiving all steel coils bought, received and used. Had to visually inspect all coils received and checked thickness of coils to see if they were within spec. If coils were out of spec had to work with the Q/A team to see the coil could be used.

• As an operator at Ipsco I ran the machines involved in the manufacturing and finishing of steel pipe for oil and
  natural gas exploration. I ran the Hydro tester where pipe were filled with a determined PSI of water to check for
  leaks or faults. A Beveller machine where we bevelled edges on the pipe. Also the blow-out where the pipe was
  cleaned and steal scarf removed from the inside. I was then laid off until rehired in 2010.

• I started working at KFC at 16 as a cashier. I moved up to General Manger throughout the years where I was in
  charge of scheduling, hiring, maintaining and ordering inventory, food cost, training and day to day operations of
  the store. Made sure all food was within hold times and in date to be used by the store.