Summary
Overview
Work History
Awards & Certifications
Timeline
Generic

Nicholas Pesch

Saint Francis,WI

Summary

Outgoing and team oriented individual seeking to build upon my experience in Clubhouse Operations in MLB. You can expect me to bring my passion and joy to the workplace, as well as maintain a strong and consistent work ethic throughout the season. I will strive to uphold the standards of the Washington Nationals and represent them as a world class organization.

Overview

6
6
years of professional experience

Work History

Clubhouse Assistant

Milwaukee Brewers Baseball Club
03.2023 - 11.2024
  • Performed on field bat boy duties throughout the 2023 and 2024 seasons
  • Collected, cleaned, and returned team laundry and shoes throughout the day
  • Maintained the cleanliness of lockers, dining area, and bathrooms
  • Executed unpacks with both the home and visiting clubhouses
  • Was selected to work the entirety of Spring Training 2024
  • Responsible for the movement of equipment for each road game during spring
  • Communicated bus arrival times to the team complex to expedite the unpack process

Supervisor of Guest Experience

Deer District, LLC
04.2024 - Current
  • Responsible for overseeing a team of up to 25 members of the guest experience staff for NBA games and concerts. This includes performing team briefings, writing incident reports, managing coverage for breaks, and coordinating staffing relocations.
  • Carry out the set up of venue entrances and labeling of floor/courtside seating
  • Train other coworkers to perform set up duties
  • Facilitate public and private tours of Fiserv Forum
  • Directly collaborated with the manager of guest experience to reprise the tour script with new and useful information
  • Wrote and developed the training guide for ADA specialist staff members


Guest Service Representative

Deer District, LLC
08.2018 - 04.2024
  • Took tickets, ushered, and greeted guests entering Fiserv Forum
  • Provided mobility services to ADA guests to ensure they had the best possible experience

Before School Leader

YMCA Of Metropolitan Milwaukee
09.2022 - Current
  • Develop and implement group game activities for children in grades K-5
  • Keep accurate records of behavioral history and accident reports
  • Communicate with fellow staff members (both in-person and over radio) to maintain a positive and orderly work environment
  • Uphold the values of YMCA and act as a role model for the students

Guest Experience Guide

Milwaukee Brewers Baseball Club
03.2022 - 02.2023
  • Conducted tours while following Security and Stadium Operations protocol outlined for all areas
  • Provided guests with knowledge of the ballpark and history of Milwaukee Brewers baseball

Awards & Certifications

Milwaukee Bucks - Guest Experience Employee of The Month - March 2023


CPR and First Aid Certified

Timeline

Supervisor of Guest Experience

Deer District, LLC
04.2024 - Current

Clubhouse Assistant

Milwaukee Brewers Baseball Club
03.2023 - 11.2024

Before School Leader

YMCA Of Metropolitan Milwaukee
09.2022 - Current

Guest Experience Guide

Milwaukee Brewers Baseball Club
03.2022 - 02.2023

Guest Service Representative

Deer District, LLC
08.2018 - 04.2024

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Nicholas Pesch