Nicholas Phipps
Duluth,GA
Summary
Thrived on learning new skills quickly, approach daily challenges with flexibility and openness to changing need. Highly motivated self-starter with strong interpersonal and persuasive communicative skills in establishing client trust, recommendations to senior management, and implementation of effective solutions. Superior work ethics with communication, multitasking, and prioritization skills. Work well independently or in a team environment to meet or exceed objectives with internal drive to deliver excellence.
Overview
6
6
years of professional experience
Work History
Lead Delivery Logistics Driver
JDK Logistics
12.2021 - 12.2023
- Loaded and organized trucks under strict timelines with 300+ packages delivered each day
- Contacted customers prior to delivery to coordinate delivery times if need be
- Utilized mobile scanner to do logistics duties while in field
- Reviewed daily documents and reported any errors found on daily route to supervisor
- Recognized by JDK management team for providing exceptional customer services
- Worked closely with dispatch to deliver requirements, develop solutions, and maintain workflow
- Maintained safe truck driving practices in various weather conditions
- Inspected vehicle before and after every trip to assess performance and maintenance requirements
- Maintained great working relationship with multiple stores and small business
- Trained and assisted new hires on routes, timeliness, and professionalism towards customers
- Planned optimal routes to minimize delays and maximize time efficiency
- Worked multiple pallets daily and maintained safe and clean backroom storage in many accounts
- Completed pre- and post-trip safety inspections to record and report any defects and malfunctions
Mobile Tech Consultant
MarketSource Inc.
11.2020 - 02.2021
- Performed job with highest standards of quality and accuracy
- Used cash register and keys in amounts paid and made change as necessary
- Received cash payments from customers in partial and full payment of deposits, service fees, bills, invoices and other fees
- Received and verified check payments to ensure correctness of data, payee, payer, dollar amount, signature, and mount written in words
- Accepted mail payments and payments dropped in overnight depository, and records amount paid or on cash register
- Cleared cash register at end of day; totals stubs and receipts; counts cash and checks and compared total on cash register with currency in register to verity balances
- Prepared deposit slips and daily cash summary showing monies collected
- Accepted responsibility for shortages in cash collected
Store Cashier
Dollar General
11.2019 - 02.2020
- Performed job with highest standards of quality and accuracy
- Used cash register and keys in amounts paid and made change as necessary
- Received cash payments from customers in partial and full payment of deposits, service fees, bills, invoices and other fees
- Received and verified check payments to ensure correctness of data, payee, payer, dollar amount, signature, and amount written in words
- Accepted mail payments and payments dropped in overnight depository, and records amount paid or on cash register
- Cleared cash register at end of day; totals stubs and receipts; counts cash and checks and compared total on cash register with currency in register to verity balances
- Prepared deposit slips and daily cash summary showing monies collected
- Accepted responsibility for shortages in cash collected
Store Attendant
Target
08.2017 - 10.2018
- Provided prompt, efficient, and courteous guest service for all Target customers
- Worked at efficient pace to minimize guest wait time while maintaining guest service and accuracy
- Provided easy, seamless shopping experience by keeping carts and baskets well stocked and clean for guests
- Managed availability of shopping carts when customers walked in
- Scanned and bag all guest items quickly, neatly, and in compliance with food safety standards and Company best practices
- Stocked supplies during store open hours while being available for guest
- Thanked every guest interaction and be sure every guest leaves satisfied with their shopping experience
- De-escalated any negative situations and recover guest shopping experience while following Target’s policies and procedures
Education
Bachelor of Arts - Finance -
Georgia State University
Atlanta, GA05.2024
Timeline
Lead Delivery Logistics Driver
JDK Logistics
12.2021 - 12.2023
Mobile Tech Consultant
MarketSource Inc.
11.2020 - 02.2021
Store Cashier
Dollar General
11.2019 - 02.2020
Store Attendant
Target
08.2017 - 10.2018
Bachelor of Arts - Finance -
Georgia State University
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