Nicholas Pike
Rochester,NY
Summary
Ambitious Route Sales Representative with over 16 years of experience handling product orders within assigned territory. Practiced in loading and unloading merchandise across diverse operational environments.
Overview
25
25
years of professional experience
Work History
Route Sales Representative
Frito-Lay
Rochester, NY
08.2010 - Current
- Promoted positive relationships with customers to maintain consistent sales.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Cross-sold additional products to customers depending upon merchandise needs.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Informed regular customers of new products or services and price changes.
- Trained New employees
Merchandiser
Frito-Lay
Rochester, NY
08.2008 - 08.2010
- Built product displays and placed appropriate signage for merchandise.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Receiving Manager
Kmart
Rochester, NY
02.2007 - 08.2008
- Received and staged incoming inventory for movement to storage or sales floor.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Trained, scheduled and supervised warehouse team of 4.
- Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
- Liaised with vendor representatives to rectify damages and shortages.
- Organized storage areas to maximize movement and minimize labor.
- Kept stockroom free of hazards, working efficiently and properly organized.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Loss Prevention Manager
Kmart
Rochester, NY
10.2005 - 02.2007
- Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
- Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
- Communicated investigation findings, areas of opportunity and future prevention techniques to drive loss prevention improvements.
- Reviewed loss prevention exception reports and cash discrepancies.
- Interviewed individuals suspected of internal theft or shoplifting.
- Maintained documents of all loss prevention activity.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
- Apprehended individuals stealing company property and worked with law enforcement to prosecute suspects.
Electronics Sales Associate
Kmart, Papatoetoe
Rochester, NY
04.2001 - 10.2005
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Stocked shelves according to planograms.
- Built-in store displays.
- Maintained and organized stockrooms.
Associate
Taco Bell
Rochester, NY
09.2000 - 09.2001
- Made food in accordance with company standards.
- Built and maintained relationships with peers and upper management to drive team success.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Trained new employees.
Associate
Watkins Glen Racetrack
Watkins Glen, NY
07.1999 - 07.2000
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
Education
Associate of Arts - Criminal Justice
Monroe Community College
Rochester, NY03-2005
Skills
- Territory Development
- Product marketing and displays
- Product displays
- Product Merchandising
- Product Distribution
- Route Planning
Affiliations
- competitive table top and card games
Timeline
Route Sales Representative
Frito-Lay
08.2010 - Current
Merchandiser
Frito-Lay
08.2008 - 08.2010
Receiving Manager
Kmart
02.2007 - 08.2008
Loss Prevention Manager
Kmart
10.2005 - 02.2007
Electronics Sales Associate
Kmart, Papatoetoe
04.2001 - 10.2005
Associate
Taco Bell
09.2000 - 09.2001
Associate
Watkins Glen Racetrack
07.1999 - 07.2000
Associate of Arts - Criminal Justice
Monroe Community College
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