Nicholas Plant
Nashua
Summary
Results-driven Business Development Manager with a strong track record in generating leads, enhancing customer relationships, and negotiating strategic partnerships. Proven ability to drive revenue growth and improve operational efficiency.
Overview
9
9
years of professional experience
Work History
Regional Business Development Manager
XOLogistic
Lawrence
03.2025 - Current
- Developed and implemented regional business development plans to achieve organizational objectives.
- Formed strategic partnerships with regional clients, enhancing service offerings and expanding market reach.
- Conducted market research to identify new business opportunities and trends.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Created strategies to increase sales, expand markets and improve customer service levels.
- Identified gaps in current processes and developed solutions to improve efficiency.
- Negotiated contracts with customers, vendors and partners to maximize profitability.
- Established relationships with key clients in order to foster long-term partnerships.
- Fostered strong relationships with existing clients to ensure customer satisfaction.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Addressed customer inquiries and delivered tailored solutions, improving customer satisfaction and loyalty.
- Tracked performance metrics such as revenue growth, customer acquisition rates and customer retention rates.
- Collaborated with marketing team members to create effective campaigns for lead generation.
- Collaborated with cross-functional teams to optimize operational processes.
- Organized and led presentations to showcase logistics solutions to potential clients.
- Coordinated networking events to elevate company brand awareness and strengthen regional presence.
- Attended meetings with stakeholders regularly in order to discuss progress made towards achieving business goals.
- Monitored progress against goals on a regular basis using data analytics tools.
- Evaluated customer experience initiatives for effectiveness in meeting company objectives.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Established new customer accounts using negotiation and sales closing abilities.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Implemented CRM strategies to improve customer engagement and retention.
- Fostered long-term partnerships with key industry players to enhance market presence.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Managed budgets and resources efficiently to maximize return on investment.
- Managed budgets and resources efficiently to maximize return on investment.
Business Development Manager
Tighe Logistics Group
Woburn
07.2021 - 03.2025
- Identified new business opportunities through market research and competitive analysis.
- Managed client relationships to ensure satisfaction and retention of accounts.
- Collaborated with cross-functional teams to align sales strategies and marketing efforts.
- Conducted presentations to stakeholders, showcasing service offerings and benefits.
- Coordinated contract negotiations to secure advantageous terms, enhancing client and vendor partnerships.
- Analyzed sales data to refine strategies and improve business development efforts.
- Identified potential clients and cultivated relationships, negotiating contracts that aligned with business objectives.
- Determined business development opportunities and implemented effective strategies for client acquisition.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Established new customer accounts using negotiation and sales closing abilities.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Drafted proposals for prospects in response to their requests for information.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Created presentations to attract new business opportunities.
- Organized meetings between senior management and prospective customers.
- Researched target markets to understand the needs of current and potential customers.
- Attended tradeshows and conferences to network with potential clients.
- Conducted research on industry trends, competitor activities, and customer needs.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Coordinated with marketing teams to develop promotional materials and campaigns for target markets.
- Negotiated contracts with vendors, suppliers, partners, and customers.
- Optimized operational processes to improve efficiency and effectiveness in business development activities.
- Fostered long-term partnerships with key industry players to enhance market presence.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Identified and pursued upselling and cross-selling opportunities within the existing client base.
- Implemented CRM strategies to improve customer engagement and retention.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Developed assigned territory through targeted engagement and marketing strategies, achieving notable growth in market presence.
Sales Manager
Gourmet Lauren
Stoneham
10.2017 - 09.2020
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Developed targeted sales strategies that increased visibility of Gourmet Lauren's unique products.
- Achieved company growth and brand development through market expansion and sales.
- Established and nurtured relationships with key clients, ensuring retention of existing customer base.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Coordinated events and tastings to showcase products and attract new customers.
- Created and presented monthly reports to management on sales performance.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Implemented process changes that improved efficiency of sales department workflow.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Led team to enhance customer engagement and build lasting relationships.
Education
Bachelor of Arts - History
University of Massachusetts, Amherst
Amherst, MA06-2004
Bachelor of Arts - Legal Studies
University of Massachusetts, Amherst
Amherst, MA06-2004
Skills
- Business development
- Product demonstration
- Key account management
- Account management
- Sales forecasting
- Pipeline development
- Market research
- CRM strategy
- Customer relationship management
- Territory management
- Contract negotiation
- Proposal development
- Strategic partnerships
- Cross-functional collaboration
- Strategic planning
- Growth management
- CRM strategy
Languages
French
Professional
Swedish
Professional
Timeline
Regional Business Development Manager
XOLogistic
03.2025 - Current
Business Development Manager
Tighe Logistics Group
07.2021 - 03.2025
Sales Manager
Gourmet Lauren
10.2017 - 09.2020
Bachelor of Arts - History
University of Massachusetts, Amherst
Bachelor of Arts - Legal Studies
University of Massachusetts, Amherst