Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NICHOLAS POKLEMBA

Davie,FL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Driven to learn quickly and willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

8
8
years of professional experience
2
2

Certifications

Work History

Intern

BTI Clinic At Novasoutheastern University
01.2024 - 05.2024
  • HIPPIA CERTIFIED
  • Analyzed problems and worked with teams to develop solutions.
  • Assisted in conducting assessments and evaluations to determine appropriate therapeutic interventions.
  • Observed experienced therapists during sessions, gaining valuable insights into successful therapeutic techniques and approaches.
  • Assisted therapists with the implementation of evidence-based interventions, leading to improved patient outcomes.
  • Maintained client confidentiality to protect patient privacy.

Party Entertainer

Lucys Costume Characters
01.2016 - 04.2021
  • Entertained children in public performances, hosted dance parties, face painting and balloons, dressed in character costumes and delighted children with arts and crafts projects
  • Connected with groups in diverse academic, socioeconomic, cultural and ethnic backgrounds and ages
  • Prompted spontaneous interactions
  • Delivered high-energy, family-friendly and adult-oriented parties multiple times daily.

Cashier/ Server

Sonic Drive-In Staten Island
07.2019 - 04.2020
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system
  • Greeted customers, answered questions and recommended specials to increase profits
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Provided exceptional service to high volume of daily customers
  • Maintained accuracy while handling payments, giving change and printing receipts to customers
  • Stocked server areas with supplies before, during and after shifts
  • Resolved customer concerns with friendly and knowledgeable service
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
  • Developed strong and lasting resident relationships.

Education

Bachelor of Science - Psychology

Nova Southeastern University
Davie, FL
05.2024

Skills

  • Customer Service
  • Honest and Dependable
  • Teamwork and Collaboration
  • Organizational Skills
  • Critical Thinking
  • Relationship Building
  • Communication skills
  • Creativity and Innovation
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Customer Data Confidentiality

Certification

  • HIPPIA CERTIFIED 1/25/2024
  • Human Skills for Managers Professional Certificated 2/18/2024

Timeline

Intern

BTI Clinic At Novasoutheastern University
01.2024 - 05.2024

Cashier/ Server

Sonic Drive-In Staten Island
07.2019 - 04.2020

Party Entertainer

Lucys Costume Characters
01.2016 - 04.2021

Bachelor of Science - Psychology

Nova Southeastern University

Similar Profiles

CREATE PROFILE
NICHOLAS POKLEMBA