Nicholas Potts
Salem
Summary
Manager with extensive experience in team leadership and customer service. Demonstrated success in driving sales and improving customer satisfaction through effective strategies and community engagement. Committed to fostering a collaborative workplace and enhancing employee engagement.
Overview
19
19
years of professional experience
Work History
Equipment Operator/Laborer
City of Sacramento
Sacramento
03.2026 - Current
- Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
- Maintained equipment fuel levels to ensure readiness for scheduled operations.
- Set up job sites by accurately laying out stakes and flags per project specifications.
- Assisted in loading and unloading of materials from trucks and trailers.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Performed multiple physical labor tasks to assist in maintaining workflow and productivity.
- Collaborated with team members to optimize workflow and enhance daily operations.
Business Owner
Odd Moe's Pizza
Hillsboro
08.2021 - 02.2026
- Orchestrated daily operations, ensuring customer satisfaction
- Boosted sales via strategic marketing & community involvement
- Fostered team leadership through staff mentoring
- Introduced cost-control strategies, enhancing profit margins
- Uplifted customer loyalty via personalized service initiatives
Store Manager
Odd Moe's Pizza
Salem
09.2012 - 07.2021
- Led daily operations, boosting sales and enhancing customer satisfaction through strategic planning.
- Managed team of 15, fostering a collaborative environment and reducing turnover.
- Implemented cost-saving measures, improving profit margins and operational efficiency.
- Resolved customer issues promptly, maintaining high service standards and repeat business.
- Fostered positive work environment, reducing turnover. Partnered with local businesses for cross-promotions.
- Mentored junior staff, facilitating growth.
Laborer
Capital City Concrete
Sacramento
06.2007 - 08.2012
- Assisted in concrete pouring and finishing, contributing to timely project completion.
- Operated machinery to transport materials, supporting team productivity and maintaining safety compliance.
- Collaborated with team to maintain equipment, reducing downtime and repair costs.
- Executed site cleanup and preparation, ensuring compliance with safety standards and regulations.
- Meticulously prepared construction sites, including excavation and form setting.
- Maintained strict adherence to safety protocols, contributing to an accident-free work environment.
Education
Diploma -
McNary High School
Keizer, OR06-2007
Some College (No Degree) - Civil Engineering
Chemeketa Community College
Salem, ORSkills
- Strategic Planning
- Budget Management
- Operational Efficiency
- Performance Metrics
- Issue resolution
- Decision Making
- Site preparation
- Problem solving
Accomplishments
- Orchestrated daily operations, ensuring customer satisfaction.
- Boosted sales via strategic marketing & community involvement.
- Fostered team leadership through staff mentoring.
- Introduced cost-control strategies, enhancing profit margins.
- Uplifted customer loyalty via personalized service initiatives.
- Led daily operations, boosting sales and enhancing customer satisfaction through strategic planning.
- Managed team of 15, fostering a collaborative environment and reducing turnover.
- Implemented cost-saving measures, improving profit margins and operational efficiency.
- Resolved customer issues promptly, maintaining high service standards and repeat business.
- Fostered positive work environment, reducing turnover.
- Partnered with local businesses for cross-promotions.
- Mentored junior staff, facilitating growth.
- Assisted in concrete pouring and finishing, improving project timelines and efficiency.
- Operated machinery to transport materials, enhancing team productivity and safety compliance.
- Collaborated with team to maintain equipment, reducing downtime and repair costs.
- Executed site cleanup and preparation, ensuring adherence to safety standards and regulations.
- Meticulously prepared construction sites, including excavation and form setting.
- Maintained strict adherence to safety protocols, contributing to an accident-free work environment.
Personal Information
Title: Manager
Timeline
Equipment Operator/Laborer
City of Sacramento
03.2026 - Current
Business Owner
Odd Moe's Pizza
08.2021 - 02.2026
Store Manager
Odd Moe's Pizza
09.2012 - 07.2021
Laborer
Capital City Concrete
06.2007 - 08.2012
Diploma -
McNary High School
Some College (No Degree) - Civil Engineering
Chemeketa Community College