Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Powell

Kings Mountain,NC

Summary

I am an organized, hardworking, self motivated individual with a strong work ethic. I have spent over a decade communicating and solving problems for the public. I demonstrate expertise in managing and leading a team of Animal Control Officers to ensure humane treatment of animals and enforcement of local animal control regulations. I have strong communication skills, adept collaborating and resolving conflicts. Committed to maintaining a safe environment for both animals and the community.

Overview

17
17
years of professional experience

Work History

Animal Services Field Supervisor

Cleveland County Animal Services
Shelby, NC
02.2018 - Current
  • Successfully supervise a team of 6 Animal Control Officers, providing guidance, training, and support to ensure the effective enforcement of animal control laws and regulations.
  • Assist in developing and implementing standard operating procedures for animals control operations, ensuring consistency and efficiency in handling animal related issues as it relates to the ordinances.
  • Conduct regular performance evaluations for animal control officers, providing constructive feedback and identifying opportunities for professional growth and development.
  • Lead investigations of animal cruelty, neglect, and abuse while working closely with law enforcement agencies and animal welfare organizations to gather evidence and pursue legal action when necessary.
  • Collect evidence for court prosecutions related to animal treatment.
  • Coordinate employee schedules for day to day operations and on-call.
  • Resolve customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintain positive working relationship with co-workers, management and the public.
  • Recruit, hire, and train employees on the day to day operations and performance expectations.

Animal Control Officer I

Cleveland County Animal Services
Shelby, NC
10.2010 - 02.2018
  • Issued citations for violations of municipal ordinances relating to animal control.
  • Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
  • Responded to animal control related calls and complaints from the public.
  • Worked closely with local veterinarians to ensure proper care for impounded animals.
  • Assisted in the capture of stray animals using humane trapping techniques.
  • Attended court hearings regarding alleged violations of animal control laws.
  • Investigated reports of animal abuse and issued citations and warnings.
  • Investigate allegations of animal bites, quarantine and isolation procedures as required by law.
  • Educated pet owners on responsible pet ownership practices such as spay and neuter programs and proper vaccination protocols.
  • Performed euthanasia when necessary according to established guidelines.
  • Responded to 15-20 calls per day pertaining to animal control issues.
  • Participated in community outreach events focused on pet adoption, low-cost spaying and neutering services, rabies vaccination clinics .

Shelter Attendant

Cleveland County Animal Services
Shelby, NC
07.2007 - 10.2010
  • Ensured all areas of the shelter were clean and organized at all times as it relates to animal welfare.
  • Performed euthanasia when necessary according to established guidelines.
  • Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
  • Escorted visitors on tours of the facility while providing detailed explanations of services available.
  • Screened individuals interested in adopting pets.

Education

High School Diploma -

Burns High School
Lawndale
06-2007

Skills

  • Reliability
  • Court Testimony
  • Self Motivation
  • Team Collaboration
  • Effective Communication
  • Time Management
  • Problem-Solving

Timeline

Animal Services Field Supervisor

Cleveland County Animal Services
02.2018 - Current

Animal Control Officer I

Cleveland County Animal Services
10.2010 - 02.2018

Shelter Attendant

Cleveland County Animal Services
07.2007 - 10.2010

High School Diploma -

Burns High School

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Nicholas Powell