Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Pritchett

Grand Bay,AL

Summary

Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in [Area of expertise]. Successful career history comprising more than [Number] years. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Entry-level Assistant Property Manager with outstanding knowledge of [Skill] and [Skill]. Looking to bring further success to [Type] organization by leveraging strong skill set and proactive demeanor. Personable [Job Title] with top-level skills in customer service. Organizes inspections, supervises issue resolution and coordinates showings. Superb time management abilities focused on working within client schedules. Astute property management professional highly skilled in policy enforcement and business processes. Talented individual fluent in [Language] and [Language]. Successful career in property management, leasing and short-term rental markets. Intelligent [Job Title] with background overseeing [Type] building operations. Expert in tenant relationships, office operations and maintenance oversight. Well-versed in balancing tenant rights and business targets to meet financial goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations. Positive and diligent [Type] professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering [Number] years of [Industry] experience paired with goal-oriented and performance-minded approach. Energetic [Job Title] offering wealth of experience in property inspections and ensuring curbside appeal. Hardworking, educated and willing to go extra mile to complete any task. Dependable [Job Title] with experience overseeing various types of properties. Strong knowledge of income tax credits, Section 8 requirements and recertification vouchers. Successful in maximizing rent collection and managing outstanding tenant issues with focus on retention. Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

Overview

12
12
years of professional experience

Work History

Assistant Property Manager

Elevation Property Management
Orlando , FL
2017.09 - 2022.02
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Kept accurate records of all resident and tenant correspondence.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Processed security deposit refunds.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.

Front Desk Agent

Springhill Suites By Marriott
Mobile , AL
2013.04 - 2016.11
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Collected room deposits, fees and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Assistant Manager

Advance Auto Parts
Grand Bay , AL
2008.06 - 2012.09
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Education

High School Diploma -

Alma Bryant High School
Irvington, AL
05.2005

Skills

  • Performance Assessment
  • Client Relations
  • Sale and Rental Recordkeeping
  • Insurance Coordination
  • Disturbance Handling
  • Deposits Management
  • Monthly Fee and Payment Collection
  • Administrative Leadership
  • Decision Making
  • Construction Project Oversight
  • Repair Planning
  • Legal Issue Resolution
  • Local and State Laws
  • Security Management and Enhancement
  • Maintenance Oversight
  • Operations Management
  • Dispute Handling
  • Market Tracking
  • Social Media Engagement
  • Clear Communication
  • Employee Motivation and Guidance
  • Work Planning
  • Spreadsheet Tracking
  • Team Building
  • Accurate Property Valuation
  • Social Perception
  • Tenant Eligibility Determination
  • Creative and Adaptable
  • Property Showing
  • Microsoft Office
  • Cloud-Based File Management
  • Basic Mathematics
  • Rent Pricing Optimization
  • Relationship Building
  • Customer Relations
  • Community Association Support
  • Critical Thinking
  • Sales and Marketing
  • Complex Problem Solving
  • Data Entry

Timeline

Assistant Property Manager

Elevation Property Management
2017.09 - 2022.02

Front Desk Agent

Springhill Suites By Marriott
2013.04 - 2016.11

Assistant Manager

Advance Auto Parts
2008.06 - 2012.09

High School Diploma -

Alma Bryant High School
Nicholas Pritchett