Nicholas Pugh
Summary
Hardworking and passionate job seeker with a diverse background in factory and warehouse settings spanning six years, which has given me a wide knowledge base of tools, procedures, and flow of production. The various skills and work ethic I have developed can also be applied to many other occupations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Plumber
Appc Plumbing Services
Medina, OH
06.2023 - 03.2024
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
- Increased repeat business through exceptional customer service and follow-up communications.
- Reduced response times by effectively scheduling appointments and managing daily workloads.
Band Saw Operator
Voestalpine
Middleburg Heights, OH
03.2021 - 05.2023
- Set controls to adjust speed, feed rate, and blade tensions.
- Mounted workpieces in holding device, manually or using hoist.
- Inspected equipment before, during and after shifts to initiate fixes for [Type] issues that could delay projects.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Sharpened and replaced worn or defective blades and bands using hand tools.
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
Equipment Tester (Temporary)
MTD
Valley City, OH
03.2020 - 01.2021
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements.
- Recommended architectural improvements, design solutions and integration solutions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Laborer (Temporary)
SFS Intec Inc
Medina, OH
09.2019 - 01.2020
- Notified supervisors of defective equipment or material.
- Performed general housekeeping and cleaning tasks.
- Performed thorough quality checks on products and materials to identify any defects.
- Worked alongside staff to discuss and implement best practices and exceed team objectives.
Production Assembler
Clark-Reliance
Strongsville, OH
11.2017 - 09.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated production machinery safely to reduce workplace accidents.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
- Reviewed and verified all work was in compliance with sales orders and customer requirements.
- Trained new team members by relaying information on company procedures and safety requirements.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
- Performed minor maintenance on equipment to keep tools operational and detailed repair work in reports.
General Laborer (Temporary)
Clark-Reliance
Strongsville, OH
08.2017 - 11.2017
- Loaded, unloaded and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Notified supervisors of defective equipment or material.
- Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
- Performed general housekeeping and cleaning tasks.
Warehouse Picker (Temporary)
Darice
Strongsville, OH
07.2017 - 08.2017
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Wrapped pallets in shrink wrap prior to loading.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Phone Operator
Dominic's Italian Restaurant
Medina, OH
05.2015 - 07.2017
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Used company's paging system to immediately contact specific personnel.
- Scheduled and confirmed appointments for both company personnel and visitors.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Collected and verified telephone numbers, addresses and proper spelling of names.
Fry Cook
McDonald's
Brunswick, OH
03.2014 - 05.2015
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Cleaned, stocked and restocked workstations and display cases.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
Fry Cook
McDonald's
Brunswick, OH
03.2014 - 05.2015
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Cleaned, stocked and restocked workstations and display cases.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
Education
High School Diploma -
Brunswick High School
Brunswick, OH06.2016
Skills
- Customer Satisfaction
- Equipment Inspection
- Hand and Machine Tools
- Safe Work Practices
- Product Inspection
- Customer Service
Certification
- Forklift Certification, Voestalpine - June 2021
Timeline
Service Plumber
Appc Plumbing Services
06.2023 - 03.2024
Band Saw Operator
Voestalpine
03.2021 - 05.2023
Equipment Tester (Temporary)
MTD
03.2020 - 01.2021
General Laborer (Temporary)
SFS Intec Inc
09.2019 - 01.2020
Production Assembler
Clark-Reliance
11.2017 - 09.2019
General Laborer (Temporary)
Clark-Reliance
08.2017 - 11.2017
Warehouse Picker (Temporary)
Darice
07.2017 - 08.2017
Phone Operator
Dominic's Italian Restaurant
05.2015 - 07.2017
Fry Cook
McDonald's
03.2014 - 05.2015
Fry Cook
McDonald's
03.2014 - 05.2015
High School Diploma -
Brunswick High School