Nicholas Purchase
Bolingbrook,IL
Summary
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fine Jewelry Specialist (Diamontologist)
Jared
11.2020 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Business Analyst (work From Home)
Condunet
05.2016 - 08.2020
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Home Care Provider
Addus Home Health Care
05.2012 - 02.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Payroll Practitioner
Paylocity
11.2010 - 01.2012
- Completed payroll accurately and timely to meet employee expectations.
- Processed timecards and payroll data for team of employees.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Audited timesheets and payroll records for accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Maintained confidentiality of employee records and payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Key Holder Supervisor
Five Below
10.2009 - 11.2010
- Trained and mentored new employees.
- Completed store opening and closing procedures.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit, and check payments.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Accepted and processed customer returns.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
High School Diploma -
Proviso East
Maywood05.2008
Skills
- Customer Consultation
- Purity Assessment
- Advertising Development
- Appraisal Development
- Jewelry Inspection Skills
- Microsoft Office
- Time Management
- Task Prioritization
- Data Entry
- Computer Skills
Certification
- Certified Diamontologist, Jared the Gallery of Jewelry - June 2022
Timeline
Fine Jewelry Specialist (Diamontologist)
Jared
11.2020 - Current
Business Analyst (work From Home)
Condunet
05.2016 - 08.2020
Home Care Provider
Addus Home Health Care
05.2012 - 02.2016
Payroll Practitioner
Paylocity
11.2010 - 01.2012
Key Holder Supervisor
Five Below
10.2009 - 11.2010
High School Diploma -
Proviso East
- Certified Diamontologist, Jared the Gallery of Jewelry - June 2022
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