Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Purchase

Bolingbrook,IL

Summary

Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Fine Jewelry Specialist (Diamontologist)

Jared
11.2020 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Business Analyst (work From Home)

Condunet
05.2016 - 08.2020
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

Home Care Provider

Addus Home Health Care
05.2012 - 02.2016
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Payroll Practitioner

Paylocity
11.2010 - 01.2012
  • Completed payroll accurately and timely to meet employee expectations.
  • Processed timecards and payroll data for team of employees.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Audited timesheets and payroll records for accuracy.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Tracked employee vacation, sick and personal time.
  • Maintained confidentiality of employee records and payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.

Key Holder Supervisor

Five Below
10.2009 - 11.2010
  • Trained and mentored new employees.
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Counted out cash drawers and balanced totals.
  • Processed cash, credit, debit, and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Accepted and processed customer returns.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

High School Diploma -

Proviso East
Maywood
05.2008

Skills

  • Customer Consultation
  • Purity Assessment
  • Advertising Development
  • Appraisal Development
  • Jewelry Inspection Skills
  • Microsoft Office
  • Time Management
  • Task Prioritization
  • Data Entry
  • Computer Skills

Certification

  • Certified Diamontologist, Jared the Gallery of Jewelry - June 2022

Timeline

Fine Jewelry Specialist (Diamontologist)

Jared
11.2020 - Current

Business Analyst (work From Home)

Condunet
05.2016 - 08.2020

Home Care Provider

Addus Home Health Care
05.2012 - 02.2016

Payroll Practitioner

Paylocity
11.2010 - 01.2012

Key Holder Supervisor

Five Below
10.2009 - 11.2010

High School Diploma -

Proviso East
  • Certified Diamontologist, Jared the Gallery of Jewelry - June 2022
Nicholas Purchase