Nicholas Pursel

• Improved customer satisfaction by providing timely and efficient appliance repair services.
• Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
• Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
• Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
• Developed customized maintenance plans for clients, prolonging the life of their appliances and reducing future service calls.

• Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergency situations.
• Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
• Reduced response times by maintaining a well-organized ambulance stocked with necessary supplies for various emergency scenarios.
• Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.

• Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
• Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
• Conducted thorough ID checks for age verification, preventing underage entry to the establishment.

• Deployed to Afghanistan July 2010 thru July 2011 earning a CMB and other awards
• Enhanced team efficiency by providing timely medical care and lifesaving interventions to fellow soldiers during combat operations.
• Reduced recovery time for injured personnel by administering appropriate treatments and coordinating evacuation procedures.
• Maintained operational readiness with thorough inventory management of medical supplies and equipment.
• Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.

Assisted residents and local government agencies in the aftermath of Hurricane Katrina. Worked with mobile morgue, secondary searches, handed out MREs and water and ended working with contractors in the mobile home project.