Energetic leader promotes 26 years of insurance industry experience with superior record of accomplishment. Ambitious and highly motivated Contents Expert that surpasses demanding objectives and achieves or exceeds set goals.
Entire career i have specialized in Contents that solely catered to the insurance industry. I have worked thousands of insurance claims for numerous insurance companies.
I have specialized in fire, water, vandalism, catastrophe insurance claims for over 20 years.
Overview
18
18
years of professional experience
Work History
Production Manager
Monteleone Interiors, Inc
Baldwin Park, CA
Resolved issues quickly to maintain productivity goals.
Managed continuous improvement initiatives to drive gains in quality, flow and output.
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles and quality assurance guidelines.
Assessed manufacturing processes and recommended improvements to increase productivity.
Addressed personnel issues and scheduling conflicts promptly.
Directed key personnel in correct production techniques to achieve required quality.
Sourced materials to keep up with production goals and meet customer demands.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Directed manufacturing process and procedures to achieve goal of first run capability.
Implemented quality improvement changes to minimize product defect rates.
Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
Created and regularly updated department work instructions and reports.
Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
Developed and implemented cost controls and other expense reduction measures.
Completed and submitted monthly and yearly reports to support executive decision making.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
Calculated finances and production costs while managing cash flow.
Driver Manager
Monteleone Interiors, Inc
Baldwin Park, CA
Coordinated with drivers to organize timely pickup and delivery.
Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
Addressed driver communications and provided required data to drivers.
Implemented and supported company quality and safety improvement efforts.
Assessed vehicles, managed maintenance and arranged for quality vehicles and personnel when needed.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Conducted research to address shipping errors and packaging mistakes.
Handled day-to-day shipping and receiving overseeing more than packages per day.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Organized records of vehicles, schedules and completed orders.
Coordinated dispatching of drivers to accomplish daily delivery requirements.
Expedited resolutions of shipping errors and packaging mistakes.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
President
Just Contents, LLC
Pico Rivera, CA
03.2015 - 05.2022
Hired and managed employees to maximize productivity while training staff on best practices and protocols in the insurance industry.
Supported and supervised team insurance related professionals.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership in the insurance industry.
Led operational team in creation, roll out and management of new product lines in the insurance industry.
Resolved issues and recommended actions based on production and compliance reports.
Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
Vice President
JFS Construction / JFS Contents
Van Nuys, CA
01.2014 - 03.2015
Identified opportunities to improve business process flows and overall departmental productivity.
Hired and managed employees to maximize productivity while training staff on best practices and protocols in th insurance industry.
Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Established performance goals for department and provided methods for reaching milestones.
Increased company growth through collaboration with sales and marketing departments.
Identified and solved issues with production, workforce and material sourcing to drive business objectives.
Led operational team in creation, roll out and management of new product lines.
Mitigated financial discrepancies by managing budget and payroll operations.
Drove short-term and advanced promotional planning processes.
Managed company budget by designing complex financial model to track and validate expenses.
Orchestrated positive media coverage and stakeholder relations as public face of company.
Estimator /Supervisor of Operations
Monteleone Interiors, Inc
Baldwin Park, CA
04.2004 - 03.2014
Motivated and trained employees to maximize team productivity
Developed and deepened relationships with customers, vendors and internal stakeholders.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Encouraged and promoted ideas aligned to business needs and benefits.
Assisted in recruiting, hiring and training of team members.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Supervised daily operations of multi-million dollar [Type] operation.