Nicholas Ramos
Providence,RI
Summary
Driven to learn quickly, advance computer proficiency and training in accounting and finance. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Accounting Intern
SSA Group LLC At Roger Williams Park Zoo
03.2023 - Current
- Managed cash flow of upwards of 28 locations daily by distribution, verification, and collection of currency to/from all employees on shift.
- Performed revenue reports of all locations throughout the account to send to HQ
- Prepared accurate financial reports by compiling data and analyzing trends for management review.
- Supported month-end closing activities, ensuring timely and accurate reporting of financial results.
- Performed daily safe counts, weekly bill and coin orders, and managed petty cash on grounds and in the bank.
- Cash revenue deposits daily for all income made in the account.
Shift Leader
Dunkin
06.2020 - 03.2023
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Counted daily revenue by separation of income and starting amount.
- Stocked, kept inventory, and processed food waste.
Food and Beverage Associate
SSA Group LLC At Roger Williams Park Zoo
06.2021 - 04.2022
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Counted cash drawer at the beginning and end of every shift, ensuring no discrepancies.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Education
Bachelor of Science - Business Administration
University of Rhode Island
Kingston, RI05.2025
Skills
- Proficient in Microsoft Excel
- Digital Literacy
- Cash Handling
- Leadership
- Customer Service
- Marketing
- Adaptability
- Time Management
Certification
- T.I.P.S Certification
- Shift Management Certification
- Google Ad Display Certification
- Google Ad Search Certification
- Hubspot Social Media Marketing Certification
Accomplishments
- Dean's List: Fall 2022, Spring 2023, Fall 2023
- TD Full-Ride Scholarship Recipient
- 3.5 GPA
- Cranston East High Honors - All Semesters
Volunteer Work
Volunteered within a rehabilitation apartment center:
- Contacted family members and loved ones of the residents.
- Maintain a clean and safe environment.
- Allowing access to doors and front desk operations.
Timeline
Accounting Intern
SSA Group LLC At Roger Williams Park Zoo
03.2023 - Current
Food and Beverage Associate
SSA Group LLC At Roger Williams Park Zoo
06.2021 - 04.2022
Shift Leader
Dunkin
06.2020 - 03.2023
Bachelor of Science - Business Administration
University of Rhode Island
- T.I.P.S Certification
- Shift Management Certification
- Google Ad Display Certification
- Google Ad Search Certification
- Hubspot Social Media Marketing Certification
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