Nicholas Rangel-Garcia
La Palma,CA
Summary
Dynamic and dependable professional with a proven track record at Americas Tires, excelling in customer service and team supervision. Adept at problem-solving and training employees, I leverage excellent communication skills to enhance operational efficiency and ensure client satisfaction. Recognized for effectively managing service requests and maintaining accurate records.
Overview
10
10
years of professional experience
Work History
COORDINATOR/SALES
Americas Tires
Cerritos, California
11.2020 - Current
- Assisted with scheduling appointments and maintaining a database of customer information.
- Supported the sales team with administrative tasks, such as order processing and client communication.
- Coordinated service requests and communicated solutions to customers for prompt issue resolution.
- Provided excellent customer service through phone and email communication, resolving inquiries efficiently.
- Completed store opening and closing procedures, and balanced tills.
- Trained new employees, and delegated daily tasks and responsibilities.
- Oversaw cash-handling procedures, ensuring accuracy and proper documentation at all times.
- Assisted customers with product selection and service inquiries effectively.
SHIFT LEAD/PARTY HOST/MAINTENANCE
Get Air Surf City
Huntington Beach, USA
11.2018 - 11.2020
- Communicating effectively with team members to coordinate and complete maintenance projects efficiently.
- Managing inventory and ordering supplies to keep maintenance projects running smoothly.
- Supervised daily operations and ensured safety standards were consistently met.
- Trained and mentored new team members in customer service protocols.
MAINTENANCE ASSOCIATE
Live Nation
Glen Helen, USA
10.2017 - 11.2018
- Demonstrated ability to make quick and fair calls under pressure situations.
- Conducted routine inspections of equipment and facilities for maintenance needs.
- Collaborated with event staff to ensure venue readiness before shows and events.
- Cleaned gutters, downspouts and drains to ensure proper drainage around building exteriors.
UMPIRE
Victorville American Little League
Victorville, USA
04.2016 - 05.2016
- Excellent communication skills in managing player and coach interactions effectively.
- Thorough knowledge of rulebook and regulations to ensure game fairness.
- Enforced rules and regulations during games to ensure fair play.
- Communicated effectively with coaches and players to clarify decisions.
- Collaborated with fellow umpires to maintain consistency in officiating.
Education
Long Beach City College - Fire Science
Long Beach City College
Long Beach, CA01.2024
Lakewood High School -
Lakewood High School
Lakewood, CA01.2019
Skills
- Quick learner
- Dependable
- Excellent communication
- Time management
- Computer software and application knowledgeable
- Problem solving
- Negotiation
- Team supervision
- Employee training
References
Available upon requests
Timeline
COORDINATOR/SALES
Americas Tires
11.2020 - Current
SHIFT LEAD/PARTY HOST/MAINTENANCE
Get Air Surf City
11.2018 - 11.2020
MAINTENANCE ASSOCIATE
Live Nation
10.2017 - 11.2018
UMPIRE
Victorville American Little League
04.2016 - 05.2016
Long Beach City College - Fire Science
Long Beach City College
Lakewood High School -
Lakewood High School