Nicholas Reilly

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Developed and managed relationships with customers to increase customer loyalty.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Utilized POS system to handle customer cash and credit card transactions.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
• Demonstrated versatility by cross-training in various departments throughout the store when required.
• Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Utilized various software applications to process customer orders.
• Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
• Referred to price sheets and special sale bulletins to enter price changes.
• Ensured timely resolution of any discrepancies encountered during daily financial audits.
• Handled cash with high accuracy and took care to check bills for fraud.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card and check transactions to complete customer purchases.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Identified and resolved discrepancies and errors in customer accounts.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Lifted up to Number pounds at once and used forklift to move heavier loads.

Product knowledge

Online orders

Customer service

Returns

Opened credit accounts

Counted register

Cleaned fitting rooms

Folded clothes

Seasonal job

counted and handled money

Cleaned bathrooms

Help provide customer with product knowledge

Worked in lumber

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Developed and managed relationships with customers to increase customer loyalty.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Utilized POS system to handle customer cash and credit card transactions.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
• Demonstrated versatility by cross-training in various departments throughout the store when required.
• Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Utilized various software applications to process customer orders.
• Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
• Referred to price sheets and special sale bulletins to enter price changes.
• Ensured timely resolution of any discrepancies encountered during daily financial audits.
• Handled cash with high accuracy and took care to check bills for fraud.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card and check transactions to complete customer purchases.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Identified and resolved discrepancies and errors in customer accounts.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Lifted up to Number pounds at once and used forklift to move heavier loads.