Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Renner

Cincinnati,OH

Summary

Hardworking individual professional skilled in customer service and Leadership acquired across 12 years of experience in superior customer service. Committed to growth and client satisfaction. Well-versed in communicating and forming trusted connections with clients.

Overview

12
12
years of professional experience

Work History

Landscape Forman

Jellison And Schaefer Landscaping
04.2016 - Current


  • Maintained grounds including trimming, weeding and general clean-up.
  • Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
  • Reviewed plans and designs to verify completeness of grounds work.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.

Package Handler

Fed Ex Ground
01.2020 - 04.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Server Assistant

The Precinct
10.2018 - 04.2019
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Server

The Swampwater Grill
10.2015 - 04.2017


  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Front Line Crew Member

Penn Station
06.2013 - 04.2015
  • Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Utilized problem-solving skills to address unexpected challenges during day-to-day operations.
  • Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
  • Collaborated with team members to provide exceptional service and resolve any customer issues promptly.
  • Gained proficiency in multiple roles within the establishment, increasing overall productivity and flexibility.

Cook

Burger King
05.2012 - 05.2013
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Anderson High School
Cincinnati, OH
6 2015

Health And Fitness

Cincinnati State Technical And Community College
Cincinnati, OH

Skills

  • Leadership
  • Management skills
  • Problem-solving
  • Self motivated
  • Networking
  • Persistence
  • Client Service

Timeline

Package Handler

Fed Ex Ground
01.2020 - 04.2022

Server Assistant

The Precinct
10.2018 - 04.2019

Landscape Forman

Jellison And Schaefer Landscaping
04.2016 - Current

Server

The Swampwater Grill
10.2015 - 04.2017

Front Line Crew Member

Penn Station
06.2013 - 04.2015

Cook

Burger King
05.2012 - 05.2013

High School Diploma -

Anderson High School

Health And Fitness

Cincinnati State Technical And Community College

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Nicholas Renner