Nicholas Resto
Downingtown,PA
Summary
Student committed to learning, developing skills in IT and cyber security. Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Reliable worker able to communicate effectively.
Overview
5
5
years of professional experience
Work History
Consultation Agent
Best Buy
12.2023 - Current
- Greet and assist customers, actively listening to their needs and provide recommendations and solutions based on their requirements.
- Offer advice and guidance on a wide range of products, services, and technologies sold at Best Buy.
- Troubleshooting issues, explaining product features and specifications, and providing demonstrations.
- Assist customers with the setup, configuration, and troubleshooting of their devices.
Store Support Associate
Raymour & Flanigan
11.2022 - 05.2023
- Continuously lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs.
- Loading of furniture and accessories in customer vehicles
- Assembly of furniture.
- Moving and placement of furniture on the showroom floor.
- Assisting with inventory control and processes.
- Keeping the warehouse and showroom organized.
Dishwasher
Estrella Tacos Y Mas
03.2019 - 08.2022
- Loaded and unloaded dishwashers, cleaning by hand large pots or items frequently used often by kitchen staff.
- Completed cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep the kitchen clean.
- Worked with management during busy times to boost coverage of important stations.
Education
Bachelor of Science - Computer Science
West Chester University
West Chester, Pennsylvania05.2026
High School Diploma -
Downingtown High School West
Downingtown, Pennsylvania06.2022
Skills
- Coding (Java)
- Building Computers
- Computer Troubleshooting
- Basic Networking
- Microsoft Windows and Office
- Software Installation
- Computer Diagnostics
- 3D Printing
- 3D Modeling
Timeline
Consultation Agent
Best Buy
12.2023 - Current
Store Support Associate
Raymour & Flanigan
11.2022 - 05.2023
Dishwasher
Estrella Tacos Y Mas
03.2019 - 08.2022
Bachelor of Science - Computer Science
West Chester University
High School Diploma -
Downingtown High School West
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