Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Reynolds

Alexandria,KY

Summary

Dynamic professional with extensive experience as a Production Technician at Saint-Gobain, excelling in troubleshooting and quality control. Proven track record in implementing process improvements that enhanced product consistency and reduced waste. Strong mechanical troubleshooting skills combined with effective team leadership foster a culture of safety and operational excellence.

Overview

10
10
years of professional experience

Work History

Production Technician

Saint-Gobain
06.2024 - Current
  • Operated production machinery to manufacture high-quality glass products.
  • Assisted in troubleshooting mechanical issues, improving response times for equipment repairs.
  • Implemented process improvements that enhanced product consistency and reduced waste.
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Performed regular calibration checks on instruments ensuring precision measurements throughout the production process.
  • Trained and supervised production personnel to properly use production equipment and apply best practices.

Service Manager

Chipotle
03.2022 - 05.2024
  • Supervised daily operations, ensuring adherence to quality standards and operational efficiency.
  • Trained and mentored team members on service protocols and customer engagement strategies.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
  • Led initiatives to streamline workflows, resulting in increased team productivity and morale.
  • Resolved customer complaints in professional and timely manner.

Heavy Machine Operator

Kelshner
02.2019 - 03.2022
  • Collaborated with team members to coordinate workflows and meet project deadlines.
  • Trained new operators on safety protocols and machine handling procedures.
  • Monitored site conditions and adjusted operations to maintain safety standards.
  • Executed precise grading and leveling tasks using advanced machinery techniques.
  • Operated forklift, haul trucks, loader and other equipment on daily basis.

General Manager

Penn Station
06.2015 - 01.2019
  • Fostered a culture of continuous improvement through regular training and mentorship of team members.
  • Streamlined processes by integrating advanced technology solutions, resulting in reduced operational costs.
  • Established key performance indicators to monitor progress and drive accountability within the organization.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.

Education

Apprenticeship - Masonry

C.E McCormick Tech
05-2008

Skills

  • Testing and troubleshooting
  • Quality control
  • Machine operation
  • Material handling equipment
  • OSHA compliance
  • Process improvement
  • Pneumatic systems
  • Mechanical troubleshooting

Timeline

Production Technician

Saint-Gobain
06.2024 - Current

Service Manager

Chipotle
03.2022 - 05.2024

Heavy Machine Operator

Kelshner
02.2019 - 03.2022

General Manager

Penn Station
06.2015 - 01.2019

Apprenticeship - Masonry

C.E McCormick Tech
Nicholas Reynolds