NICHOLAS R. GONZALEZ
Orlando,FL
Summary
To develop a higher level of skill, knowledge, and experience to help my employer meet expectations and raise standards.
Overview
11
11
years of professional experience
Work History
Inflight Crewmember
Spirit Airlines
10.2014 - Current
- Being knowledgeable and proficient in emergency equipment and evacuation drills
- Provide exemplary inflight service to passengers
- Competent and disciplined in carrying out pre and post flight checks, to ensure passenger safety and service throughout the flight
- Provide leadership, direction and assistance to passengers and fellow employees
- Work exceptionally well in group settings
Guest Services
US Open Tennis Championships
08.2016 - 09.2020
- Provide guest assistance and safety throughout the stadium
- Monitor play to allow seating when there is a pause in the match
- Keep fans within the seating areas orderly and do not allow any disturbances to on-court play
Cashier and Customer Service
Winter Village at Bryant Park
11.2013 - 03.2014
- Tally daily funds
- Responsible for money count verification of each work shift
- Assist skaters with safe skate preparation
- General customer service duties
- Utilized Microsoft Office daily for entries
Education
Eastern Gateway Community College
BS - Communication Arts: Film and Broadcasting
St. Francis College
Brooklyn Heights, NYAdvanced Regents Diploma -
St. John’s Preparatory High School
Skills
- Microsoft Word
- PowerPoint
- Excel
- Social Media
- Excellent communication skills
- Organizational skills
- Bilingual
- CPR trained
References
Professional References – Available upon request
Honorsandawards
- Achievement award, St. Francis College
- Awards for Campus Ministry, Altar Service
- Sports Awards: Track and Field
Timeline
Guest Services
US Open Tennis Championships
08.2016 - 09.2020
Inflight Crewmember
Spirit Airlines
10.2014 - Current
Cashier and Customer Service
Winter Village at Bryant Park
11.2013 - 03.2014
Eastern Gateway Community College
BS - Communication Arts: Film and Broadcasting
St. Francis College
Advanced Regents Diploma -
St. John’s Preparatory High School