Nicholas Ridings
Ringgold
Summary
Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
1
1
year of professional experience
Work History
Sales Representative
Roofing Co
03.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Part-Time UPS Supervisor
United Parcel Service, UPS
09.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Engineer Assistant
Mayhem Machine Company
01.2024 - Current
- Mechanical Engineering internship
- Assists with digital job and material quoting
- Oversight of two waterjet machines
- Apprenticed on CNC mill operations
- Shop maintenance
Education
Bachelor of Science (B.S.) - Business Administration; Focus: Marketing
Kennesaw State University
Kennesaw, Ga05.2027
High School Diploma -
The McCallie School
Chattanooga, TN05.2023
Skills
- Computer literacy
- Time management
- Patience and resilience
- Multitasking capabilities
- Attention to detail
- Teamwork abilities
- Task prioritization
- Customer service
- Customer relations
- Interpersonal communication skills
- Client service
- Sales consultation
Timeline
Sales Representative
Roofing Co
03.2025 - Current
Part-Time UPS Supervisor
United Parcel Service, UPS
09.2024 - Current
Engineer Assistant
Mayhem Machine Company
01.2024 - Current
Bachelor of Science (B.S.) - Business Administration; Focus: Marketing
Kennesaw State University
High School Diploma -
The McCallie School
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