Nicholas Risley
Tucson
Summary
Dynamic professional with experience at Thunder Mountain Metal Sales, skilled in data analytics and customer engagement. Proven ability to analyze trends and implement strategies that enhance customer satisfaction. A dedicated team player, I volunteered for extra shifts to support operations during peak periods while utilizing time series analysis to optimize service delivery.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate
Thunder Mountain Metal Sales
06.2023 - Current
- Hand delivered full metal roofing/building packages.
- Fabricated custom roof trim and other steel pieces for customer needs.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Active Duty
United States Air Force, USAF
07.2015 - 06.2022
- Munititions Inspector - Maintained the serviceability of all USAF explosives involving many different bomb configurations, missiles, aircraft
ammunition, small arms, and non-explosive components. - Repaired and corrected components used to assemble big and small bombs that then get loaded on all types of
aircraft in support of the USAF Weapons School.Was held responsible for configuring explosive and non-explosives
assets for shipment and receipt of shipments, both nationally and internationally. Served along-side many foreign and domestic militaries and agencies.
Education
Bachelor of Science - Applied Computing/Applied AI
University of Arizona
Tucson, AZ01-2027
Skills
- Time series analysis
- Data analytics
- Machine learning
- Pattern recognition
Certification
SEI 836 - Munitions Inspector
Timeline
Associate
Thunder Mountain Metal Sales
06.2023 - Current
Active Duty
United States Air Force, USAF
07.2015 - 06.2022
Bachelor of Science - Applied Computing/Applied AI
University of Arizona
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