Nicholas Rivera
Oxford,CT
Summary
Dynamic individual with hands-on experience with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
Work History
Security Officer
Bridgeport Public Schools
09.2015 - Current
- Maintain order in the school building, helping to promote a secure environment conducive to a positive educational experience.
- Patrol hallways and lavatories.
- Periodic check of exterior grounds including parking lots.
- Breaking up fights between students and intervening in other conflicts as needed.
- Investigation of incidents such as threats, thefts, potential fights and gang activity.
- Questions visitors entering the school building.
- Submits In-School Incident Reports to the building principal and Director of School Police and Security.
- Utilized the following equipment: CCTV system to monitor and investigate incidents, 2-way radios, metal detectors, and x-ray machine.
Loss Prevention Officer
Kohls Department Store
10.2014 - 06.2015
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Conducted daily store walk-throughs to identify potential security risks.
- Liaised with law enforcement and security personnel in issue investigation.
- Completed incident reports and activity logs for accurate, current records.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
Lot Attendant/Car Detailer
H&L Chevrolet
02.2014 - 10.2014
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Escorted drivers to vehicles and helped load or carry large items.
- Parked and retrieved cars according to customer needs.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
- Followed safety protocols for personal, guest and automobile safety.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
Tool Control Coordinator
Sikorsky Aircraft
04.2008 - 12.2012
- Gathered and organized materials to support operations.
- Enhanced inventory accuracy by implementing efficient tracking and organization systems.
- Performed data entry and completed proper paperwork.
- Championed best practices for tool control and calibration procedures, ensuring consistent results across all maintenance activities.
- Conducted periodic inventory assessments to maintain adequate stock of spare parts and tools necessary for Avionic Assemblers.
- Ordered parts and maintained adequate inventory.
- Opened inventory boxes and restocked shelves.
- Checked in and stocked inventory for Avionics Tool Crib
- Maintained inventory by organizing and cleaning stockroom.
Education
High School Diploma -
Bassick High School
Bridgeport, CT06-2002
Skills
- Computer Literacy and Software Usage
- Detail oriented
- Fast Learner
- Works well independently or on a team
- Great communicator
- Resourceful
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Bridgeport Public Schools
09.2015 - Current
Loss Prevention Officer
Kohls Department Store
10.2014 - 06.2015
Lot Attendant/Car Detailer
H&L Chevrolet
02.2014 - 10.2014
Tool Control Coordinator
Sikorsky Aircraft
04.2008 - 12.2012
High School Diploma -
Bassick High School
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