NICHOLAS RIVERS
Miami
Overview
10
10
years of professional experience
Work History
Package Handler
FedEx
03.2025 - Current
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Overnight Freight Associate
Home Depot
10.2024 - 03.2025
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
VIDEO EDITOR
INDEPENDENT
07.2021 - 07.2023
- Mastered audio levels within the timeline while maintaining a consistent sound mix throughout the entire project.
- Edited films and videotapes to insert music, dialogue, and sound effects, arrange films into sequences and correct errors, using editing equipment.
- Exported files in different formats according to client specifications while ensuring quality control standards were met.
- Managed projects from start to finish, including selecting music and sound effects.
- Implemented new techniques to improve workflow efficiency.
- Researched and implemented various editing techniques to enhance video stabilization, color correction, and graphics.
FREIGHT TEAM ASSOCIATE
HOME DEPOT
10.2017 - 07.2021
- Loaded and unloaded trucks with heavy materials following safety protocols.
- Exercised excellent communication skills while interacting with customers and co-workers alike.
- Operated forklift truck safely within tight spaces while stacking items onto shelves or racks.
- Performed regular maintenance on equipment used in the warehouse.
- Unloaded freight containers using hand tools, forklifts, and other material handling equipment.
SALES ASSOCIATE
FOOT LOCKER
02.2017 - 09.2017
- Greeted customers warmly and offered assistance.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
SALES ASSOCIATE
BEST BUY
08.2016 - 01.2017
- Helped customers find and select products.
- Built relationships with potential customers by providing helpful advice on product selection.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Promoted benefits of store credit cards and customer loyalty programs.
- Kept work area clean, organized and free of clutter at all times.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Encouraged customers to make additional purchases and suggested relevant items.
- Drove sales through customer relationship building and suggestive selling techniques.
- Performed cash register operations accurately according to company guidelines.
SALES ASSOCIATE
PARTY CITY
03.2015 - 11.2015
- Helped customers find and select products.
Education
HIGH SCHOOL DIPLOMA -
MIAMI KILLIAN SENIOR HIGH SCHOOL
06.2015
Skills
- Customer Experience
- Production Efficiency
- Heavy Machinery Operation
- Customer Order Fulfillment
- Critical Thinking
- Teamwork Skills
- Sales Floor Organization
- Time Management
- Product and Service Sales
- Restocking Procedures
Timeline
Package Handler
FedEx
03.2025 - Current
Overnight Freight Associate
Home Depot
10.2024 - 03.2025
VIDEO EDITOR
INDEPENDENT
07.2021 - 07.2023
FREIGHT TEAM ASSOCIATE
HOME DEPOT
10.2017 - 07.2021
SALES ASSOCIATE
FOOT LOCKER
02.2017 - 09.2017
SALES ASSOCIATE
BEST BUY
08.2016 - 01.2017
SALES ASSOCIATE
PARTY CITY
03.2015 - 11.2015
HIGH SCHOOL DIPLOMA -
MIAMI KILLIAN SENIOR HIGH SCHOOL
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