NICHOLAS RIVERS
Miami
Overview
10
10
years of professional experience
Work History
Package Handler
FedEx
03.2025 - Current
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Overnight Freight Associate
Home Depot
10.2024 - 03.2025
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
VIDEO EDITOR
INDEPENDENT
07.2021 - 07.2023
- Mastered audio levels within the timeline while maintaining a consistent sound mix throughout the entire project.
- Edited films and videotapes to insert music, dialogue, and sound effects, arrange films into sequences and correct errors, using editing equipment.
- Exported files in different formats according to client specifications while ensuring quality control standards were met.
- Managed projects from start to finish, including selecting music and sound effects.
- Implemented new techniques to improve workflow efficiency.
- Researched and implemented various editing techniques to enhance video stabilization, color correction, and graphics.
FREIGHT TEAM ASSOCIATE
HOME DEPOT
10.2017 - 07.2021
- Loaded and unloaded trucks with heavy materials following safety protocols.
- Exercised excellent communication skills while interacting with customers and co-workers alike.
- Operated forklift truck safely within tight spaces while stacking items onto shelves or racks.
- Performed regular maintenance on equipment used in the warehouse.
- Unloaded freight containers using hand tools, forklifts, and other material handling equipment.
SALES ASSOCIATE
FOOT LOCKER
02.2017 - 09.2017
- Greeted customers warmly and offered assistance.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
SALES ASSOCIATE
BEST BUY
08.2016 - 01.2017
- Helped customers find and select products.
- Built relationships with potential customers by providing helpful advice on product selection.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Promoted benefits of store credit cards and customer loyalty programs.
- Kept work area clean, organized and free of clutter at all times.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Encouraged customers to make additional purchases and suggested relevant items.
- Drove sales through customer relationship building and suggestive selling techniques.
- Performed cash register operations accurately according to company guidelines.
SALES ASSOCIATE
PARTY CITY
03.2015 - 11.2015
- Helped customers find and select products.
Education
HIGH SCHOOL DIPLOMA -
MIAMI KILLIAN SENIOR HIGH SCHOOL
06.2015
Skills
- Customer Experience
- Production Efficiency
- Heavy Machinery Operation
- Customer Order Fulfillment
- Critical Thinking
- Teamwork Skills
- Sales Floor Organization
- Time Management
- Product and Service Sales
- Restocking Procedures
Timeline
Package Handler
FedEx
03.2025 - Current
Overnight Freight Associate
Home Depot
10.2024 - 03.2025
VIDEO EDITOR
INDEPENDENT
07.2021 - 07.2023
FREIGHT TEAM ASSOCIATE
HOME DEPOT
10.2017 - 07.2021
SALES ASSOCIATE
FOOT LOCKER
02.2017 - 09.2017
SALES ASSOCIATE
BEST BUY
08.2016 - 01.2017
SALES ASSOCIATE
PARTY CITY
03.2015 - 11.2015
HIGH SCHOOL DIPLOMA -
MIAMI KILLIAN SENIOR HIGH SCHOOL
Similar Profiles
Tony ScottTony Scott
Package Handler at FedExPackage Handler at FedEx
Blanca CharlesBlanca Charles
Customer Solutions Agent at FedExCustomer Solutions Agent at FedEx
David Mendoza-PaizDavid Mendoza-Paiz
Package Handler at FedExPackage Handler at FedEx
Leo KingLeo King
Delivery Driver at FedExDelivery Driver at FedEx
AGUSTINA ROSSATOAGUSTINA ROSSATO
Paralegal at The Berman Group - Fully RemoteParalegal at The Berman Group - Fully Remote