Nicholas Robinson
Anaheim,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Delivery Associate
Amazon
Orange, CA
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
Logistics Specialist
Nordstrom Rack
Orange, CA
06.2022 - 09.2023
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Tracked and managed transfer paperwork such as packing lists.
Online Seller
Ebay Enterprise
Anaheim, CA
01.2019 - 06.2022
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
Executive Assistant
Freelance
Henderson, NV
08.2013 - 11.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Education
Associate Of Arts And Sciences - Fashion Design
Santa Ana College
Santa Ana, CA12.2024
Skills
- Product design
- Package handling
- GPS Navigation
- Deadline Adherence
Timeline
Delivery Associate
Amazon
01.2024 - Current
Logistics Specialist
Nordstrom Rack
06.2022 - 09.2023
Online Seller
Ebay Enterprise
01.2019 - 06.2022
Executive Assistant
Freelance
08.2013 - 11.2018
Associate Of Arts And Sciences - Fashion Design
Santa Ana College