Nicholas Robischon
Fairfax,VA
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
9
9
years of professional experience
Work History
Crew Leader
Brightview Landscape Services
Sterling, VA
01.2024 - Current
- Serve as a Field Crew Leader, supervising teams responsible for executing enhancement projects for clients.
- Analyzed data to determine optimal transportation routes for maximum efficiency.
- Successfully manage procurement activities, ensured efficient utilization of resources, and assisted in improving cost management processes.
- Maintaining a crew schedule and ensuring service expectations are met for million-dollar projects.
- Continuously sought out and implemented more effective approaches, leading to enhanced performance.
- Developed and implemented inventory control systems to ensure accuracy of supply levels.
Assistant Operations Manager
WeVenture Tours
Washington, DC
05.2022 - 01.2024
- Managed a team of tour guides within the DC region, conducting three daily tours, seven days a week, along with numerous private tours.
- Prepared presentations detailing findings from analysis or research conducted on specific topics related to Fleet Management.
- Maintained accurate logs of all vehicle inspections, repairs, and other activities related to fleet management.
- Minimized expense spending by procuring equipment inventory with optimal cost savings, identified gaps and opportunities for improvements, implemented corrective action to maintain optimal fleet performance, and recommended efficiency improvements through thorough analysis to reduce costs.
- Generated reports and obtained data to develop analytics on project planning, scheduling, benchmarking, insurance statistics, and budget tracking activities.
- Served as Tour Lead and was the front face of customer service, often thinking on the fly when leadership was not available, in order to provide the best customer experience.
- Created tour programs with a focus on providing positive guest experiences.
- Mentored apprentice guides to promote better understanding of information to present to tourists and travelers.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed guest relationships to achieve a high level of satisfaction.
Physical Security Manager
Department of State - Bureau of Diplomatic Security
Arlington, VA
01.2022 - 04.2022
- Contract Officer Representative for the Uniformed Protection Division within the Bureau of Diplomatic Security conducting contractual oversight for the domestic guard contract worth $100 million USD
- Recommended security enhancements and improvements for monitored access control and video surveillance while reviewing existing policies and procedures
- Developed and implemented anti-terrorism policies, administered force protection programs and served as technical authority on anti-terrorism security
- Worked efficiently in high-risk settings while maintaining best-in-class standards of excellence for security initiatives
- Held routine and surprise drills to help security team members practice response plans
- Implemented invoicing for guard hours and payments to the contractor
- Conducted analysis and audits to ensure compliance with standards, plans, policies, and procedures to determine any necessary adjustments to operations.
Physical Security Specialist
Department of State - Bureau of Diplomatic Security
04.2019 - 01.2022
- Subject matter expert on physical security programs covering the Americas region
- Studied blueprints and designs, researched and recommended service improvements, cost reductions, quality improvements, and risk mitigations based on data trends
- Coordinated the planning and execution of physical security initiatives to protect high valued infrastructure, personnel, and classified information
- Conducted data collection and analysis using standard methods
- Escalated significant matters to senior management and briefed on sensitive information
- Traveled overseas to conduct risk and analysis for a variety of structures and locations
- Worked with cross functional partners to develop and implement programs that aligned with the data
- Influenced site selections, procurement, and design of new facilities based on data and monetary value
- Drafted policies and standard operating procedures
- Maintained a budget over 10 million dollars for residential security projects
- Assisted in the annual financial auditing for security programs.
Security Program Officer
Department of State - Bureau of Diplomatic Security
Arlington, VA
12.2015 - 04.2019
- Subject matter expert on force protection programs covering Africa and the Middle East
- Managed the guard force and bodyguard programs for 91 U.S Diplomatic Missions, including 17 High Threat/High Risk locations
- Provided direct support for the development of contracts
- Used data sets and analysis for tracking KPIs to identify opportunities for improvement
- Lead training programs for force protection
- Designed and conducted a cadence of regular audits to evaluate performance, contractual obligations, and SOPs
- Developed policies, communications, and guidelines for security programs
- Created and trained executive protection forces for Ambassadors and other C-Suite level individuals
- Managed and audited a budget worth $61 million.
Education
Masters of Arts - Strategic Intelligence Studies (Counterintelligence)
The Institute of World Politics
Washington, D.C.06.2011
Bachelors of Arts - History
The University of North Dakota
Grand Forks, ND06.2011
Skills
- Project Management
- Risk Management Strategies
- Analytical Report Development
- Database Maintenance
- Data Validation
- Data Modeling
- Data Collection and Analysis
- Data Visualization
- Budget Development and Forecasting
- Quantitative and Qualitative Analysis
- Analytical Thinking
- Process Improvement
- Auditing
- Team Collaboration
- Analytical Problem Solving
- Superior attention to detail
- Qualitative Research
- Excellent time management skills
- Relationship building expert
- Microsoft Excel and PowerPoint
Awards
- Rated highly on tourist surveys due to professionalism, entertaining personality and high attention to detail.
- Recognized as Employee of the Year in 2020 by the Department of State, Bureau of Diplomatic Security, Countermeasures Division for outstanding performance and team contributions.
- Promoted from Tour Guide to Assistant Manager of Operations, in less than 12-months.
- Created a highly effective new program that significantly impacted efficiency and improved operations.
References
References available upon request.
Timeline
Crew Leader
Brightview Landscape Services
01.2024 - Current
Assistant Operations Manager
WeVenture Tours
05.2022 - 01.2024
Physical Security Manager
Department of State - Bureau of Diplomatic Security
01.2022 - 04.2022
Physical Security Specialist
Department of State - Bureau of Diplomatic Security
04.2019 - 01.2022
Security Program Officer
Department of State - Bureau of Diplomatic Security
12.2015 - 04.2019
Masters of Arts - Strategic Intelligence Studies (Counterintelligence)
The Institute of World Politics
Bachelors of Arts - History
The University of North Dakota
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