Nicholas Rodriguez
Tampa,FL
Summary
Skilled and knowledgeable worker with a positive attitude and a desire to deliver. Focused on setting high expectations and raising service standards on all aspects of every business. Persuasive communication style, strategic planning strength and top conflict resolution strengths.
Overview
11
11
years of professional experience
Work History
Captain
Rooster and the Till
01.2021 - Current
- Learned and applied new standards set by a Michelin Bib Gourmand award winning restaurant in Tampa Bay.
- Solve problems and guest issues.
- Help develop wine pairings for a seasonal changing 6 course tasting menu.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Top wine seller.
Captain
The Surf Club Restaurant By Thomas Keller
07.2018 - 11.2019
- Responsible for learning and applying restaurant standards set by America's most well known and acclaimed chef
- Perform table side service in a full suit while maintaining a professional manner and entertaining guest
- Learn and help create an extensive "Old and New World" wine list to pair along side a 1930's continental styled cuisine
- Maintain knowledge of current and classic menu items, preparation methods, allergies involved, and daily specials.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Expeditor/Server
Alter
10.2015 - 05.2018
- Executed a comprehensive gastronomic tasting menu of 5,8, or 12 items plus a la carte
- One of two employees to maintain the flow of the restaurant by being the expeditor for each course along with wine pairings
- Produce wine pairings for up to 12 course meals
- Manage and coordinate off-site events for the service staff.
Server
Michael's Genuine Food and Drink
11.2012 - 09.2015
- Responsible for learning an ever-changing seasonal menu with new ingredients set by 1 of 3 James Beard winning chefs in Florida
- Responsible for learning an extensive wine list
- Consistently adhere to quality standards and service expectations while under fast paced pressure
- Team leader on off-site events.
Education
Skills
- Staff Training
- Food Safety and Wine Knowledge
- Inventory Management
- Bilingual
- Goal-oriented mindset
- Guest Engagement
- Hospitality service expertise
- Client Relationship Building and Development
- Outside Sales
- Wine Knowledge
- Special Events
Timeline
Captain
Rooster and the Till
01.2021 - Current
Captain
The Surf Club Restaurant By Thomas Keller
07.2018 - 11.2019
Expeditor/Server
Alter
10.2015 - 05.2018
Server
Michael's Genuine Food and Drink
11.2012 - 09.2015
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