Nicholas Rodriguez

- Assisted with sorting and organizing stockroom items.

- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.

- Led a team of employees in the loading and unloading of cargo different aircrafts, optimizing workflow and ensuring timely departures and arrivals of packages.

- Oversaw daily operations, including scheduling, training, and performance evaluations, contributing to a high-performing team.

- Implemented safety protocols and quality control measures, reducing workplace accidents and improving operational efficiency.

- Conducted daily pre-shift meetings to ensure alignment of goals and expectations among team members.

- Positioned and towed aircraft from remote locations of airport to designated areas for operation.

- Operated equipment while observing standard safety procedures.

- Assisted customers in booking flights, accommodations, and vacation packages, providing expert knowledge and personalized recommendations.

- Resolved customer inquiries and issues with professionalism and a customer-focused approach.

- Utilized reservation and ticketing systems to ensure smooth travel experiences for clients.

- Updated and maintained customer databases to increase customer retention.

- Collaborated with a team to deliver exceptional customer service by taking orders, serving meals, and addressing customer requests.

- Managed cleaning and maintenance of school facilities, ensuring a clean and safe environment for students and staff.

- Conducted routine inspections and restocked cleaning supplies, optimizing efficiency and cost-effectiveness.

- Responded to urgent cleaning requests and emergencies, demonstrating a quick and effective problem-solving ability.