Nicholas Rodriguez
Porterville,CA
Summary
Dynamic and reliable professional with extensive experience, excelling in team leadership and training. Proven ability to enhance customer satisfaction through exceptional service and problem-solving skills. Highly adaptable in fast-paced environments, consistently achieving operational excellence while fostering a positive atmosphere for both staff and guests.
Overview
10
10
years of professional experience
Work History
Member Service Representative
Planet Fitness
Porterville, CA
01.2022 - Current
- Led team in daily operations and workflow management.
- Trained new staff on company policies and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Neighborhood Expert
AppleBee's Neighborhood Bar & Grill
04.2016 - 11.2021
- Ensure other employee's are up date with the newest promotions; maintain a clean work enviroment; helping others how to figure out the POS system; train new employee's of how to work each position in the restaurant; solve any problems that may come or fix most issues; have guests feel safe and have the best possible experience; multitasking different positions while maintaining a positive attitude through out a shift.
Sales Representative
Gamestop Corp.
10.2015 - 01.2016
- Always greet guest with a welcoming smile; handling the front end of the store while helping guest; helped managed special video games releases; educate many guest the pros and cons of certain video games and in store items as well as help them sign up for GameStop PowerUp Rewards; keep work enviroment as clean as possible; stock and store product in there proper place; open and close cash registers.
Education
High School Diploma -
Granite Hills High School
01.2015
Skills
- Fast working environment
- Great customer service
- Problem solving
- Reliable
- Highly flexible
- Multitasking
- Easily adaptable
Volunteer Experience
Coordinate groups around highly different schedules, Manage finances to ensure a smooth experience, Quickly adapt to unknown circumstances, Fill different roles while ensuring others are well kept and safe
Awards
- Food Handlers Card, 2016-2022
- CPR AED Certified Card, 10/23/24
References
- Justin Janes, (478) 334-4736, Close Friend, Air Force
- Ivan Bedolla, (559) 524-3789, Lead Manager, Applebee's
- Christopher Navarro, (559) 920-9103, Key Manager, Applebee's
- Michelle Rice, (559) 306-4883, Co-Worker, Applebee's
Timeline
Member Service Representative
Planet Fitness
01.2022 - Current
Neighborhood Expert
AppleBee's Neighborhood Bar & Grill
04.2016 - 11.2021
Sales Representative
Gamestop Corp.
10.2015 - 01.2016
High School Diploma -
Granite Hills High School