Nicholas Ruiz
Huntington Beach,CA
Summary
Strategic Product Manager with extensive experience in SaaS integrations and Agile methodologies, delivering impactful solutions for direct-to-consumer applications. Proven track record of leading cross-functional teams and managing product roadmaps to achieve value-driven outcomes. Expertise in aligning technology platforms with business goals to enhance operational efficiency and customer satisfaction. Recognized for strong leadership skills and the ability to drive product development from concept to execution.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Product Manager
Pizza Hut
Plano, TX
02.2024 - Current
- Directed implementation of new BOH technology, achieving quarterly savings of $300k.
- Enhanced operational efficiency by achieving a 15% cost reduction through strategic planning and project implementation.
- Ensured quality delivery by conducting user acceptance tests with Franchisees.
Product Manager
Taco Bell
Irvine, CA
11.2021 - 12.2023
- Orchestrated large-scale BOH rollouts, achieving a 75% decrease in technical support needs.
- Designed and implemented a comprehensive process framework, accelerating course completion rates from 70% to 95%
- Relocated training system to internal intranet, saving around $250K annually.
- Enhanced speed performance by 22% through strategic adjustments to the service metric based on detailed analysis.
Product Manager
Innova Electronics Corp.
Irvine, CA
01.2012 - 11.2021
- Strengthened business relationships with industry leaders through successful design and execution of cutting-edge SaaS initiatives.
- Increased usage rate of Vehicle Diagnostic Kiosk by 75% through effective A/B testing.
- Facilitated technological advancement by earning U.S Patent 113D1D01 B2 for Kiosk-Based Vehicle Diagnostic System.
- Decreased feature development time by 50% through the adoption of user story-driven development.
Education
Master’s Degree - Business Administration
Northwood University
Midland, MIBachelor’s Degree - Psychology
University of California
Santa Cruz, CASkills
- Product roadmapping
- Product enhancement strategy
- Data-driven decision making
- Product development
- Market requirement documentation
- Strategic planning
- Cross functional leadership
- Agile methodology
Certification
Agile Certified Product Manager, Association of International Product Marketing and Management (AIPMM)
Accomplishments
- U.S. patent 113D1D01 B2 for innovative Kiosk-Based Vehicle Diagnostic System.
References
References available upon request.
Timeline
Product Manager
Pizza Hut
02.2024 - Current
Product Manager
Taco Bell
11.2021 - 12.2023
Product Manager
Innova Electronics Corp.
01.2012 - 11.2021
Master’s Degree - Business Administration
Northwood University
Bachelor’s Degree - Psychology
University of California
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