Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Ruiz

Edinburg,TX

Summary

Dynamic professional with a strong work ethic and excellent customer service skills, honed at Costco. Proven ability to enhance customer satisfaction and streamline operations while ensuring food safety and making sure various standards are met. Adept at managing time effectively and fostering teamwork, contributing to improved sales performance and customer loyalty.

Overview

7
7
years of professional experience

Work History

Whataburger

Whataburger
02.2019 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced/stressful environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

After School Coach

Garza Pena Elementary/Park and Rec
04.2019 - 07.2020
  • Promoted physical fitness with age-appropriate exercise routines incorporated into daily activities as part of the program curriculum.
  • Managed time effectively to ensure all planned activities were executed within the allocated hours of the after-school program. (Stretching, fundamentals, drills, scrimmages, etc.)
  • Collaborated with coaches to share resources, best practices, and develop strategies for maximizing student success.

Flooring Specialist

Home Depot
03.2021 - 11.2022
  • Maintained a safe working environment by following industry best practices and adhering to safety regulations during all projects.
  • Operated sit-down forklift to unload and load pallets onto customer vehicles.
  • Contributed to increased profitability by effectively managing customer needs and various orders throughout the day.
  • Improved customer satisfaction by efficiently addressing and resolving flooring-related issues.
  • Delivered responses to customers in-store and by telephone offering solutions and options from our selection.

Food Court Employee

Costco
11.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Ensured compliance with food safety guidelines and maintained proper sanitation practices for health department walks and inspections.
  • Maintained a smooth flow of operations during high-volume periods by effectively managing multiple orders at once.
  • Increased customer loyalty by addressing concerns promptly and professionally, fostering positive relationships with our members.
  • Assisted management in reducing food waste by implementing inventory control measures and monitoring inventory counts.
  • Supported fellow team members during rush periods, demonstrating adaptability and strong teamwork skills.
  • Contributed to the improvement of sales performance by promoting daily specials and upselling menu items when appropriate.
  • Handled cash transactions accurately, contributing to balanced registers and streamlined financial reporting.
  • Implemented successful time-management strategies to prioritize tasks without sacrificing quality or attention to detail.

Education

Associates Degree -

UTRGV
Edinburg, TX

Skills

  • Workplace cleanliness
  • Customer engagement
  • Cash handling expertise
  • First aid training
  • Efficient workflow
  • Restocking supplies
  • Excellent customer service
  • Strong work ethic
  • Time management
  • Food safety knowledge
  • Product knowledge
  • Performance improvement
  • Cross-functional teamwork
  • Listening skills
  • Attention to detail

Timeline

Food Court Employee

Costco
11.2022 - Current

Flooring Specialist

Home Depot
03.2021 - 11.2022

After School Coach

Garza Pena Elementary/Park and Rec
04.2019 - 07.2020

Whataburger

Whataburger
02.2019 - 01.2021

Associates Degree -

UTRGV

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