Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Nicholas Salmon

Forest Hills

Summary

Results-driven professional with a proven track record of delivering high-quality results. Recognized for exceptional communication and collaboration skills, consistently achieving organizational objectives and enhancing customer satisfaction. Committed to continuous learning and professional growth to stay ahead in a dynamic work environment.

Overview

16
16
years of professional experience

Work History

AHC Appliances
Cedarhurst
10.2022 - Current
  • Assist with scheduling meetings, managing calendars, and organizing office supplies
  • Maintain and organize files, records, and documents, ensuring easy retrieval when needed
  • Data Entry & Reporting: Input data into systems, update records, and generate reports as needed
  • Handle phone calls, emails, and other communications, providing timely responses
  • Help coordinate appointments, events, and team activities
  • Task Tracking: Monitor task progress and ensure deadlines are met

Sales Representative

Bert's Auto
01.2018 - 12.2022
  • Using my wealth of knowledge in sales, customer service, and auto parts to -
  • Maintained accurate records of all sales and prospecting activities.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Collaborated with marketing team to create promotional materials for products and services.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Generated new sales leads through cold calling and networking activities.
  • Developed key customer relationships to increase sales.
  • Provided technical support for customers using the company's products or services.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Reviewed monthly performance against targets set by management team

Junior Sales Representative

Bert's Auto
01.2014 - 12.2018
  • Identified customer needs by asking questions and advising on best solutions.
  • Adhered to company initiatives and achieved established goals.
  • Followed up on quotes, orders, and delivery status with clients.
  • Worked closely with other departments on cross-selling initiatives.
  • Created and maintained customer profiles, including contact information and purchase histories.
  • Attended trade shows and conferences to promote products and services.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Branch Supervisor

Bert's Auto
04.2012 - 01.2014
  • Reconciled discrepancies between daily transaction records and general ledger accounts.
  • Ensured compliance with company standards and regulations.
  • Provided guidance and support to branch staff in daily operations.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Maintained a strong relationship with customers through proactive communication and follow-up activities.
  • Identified areas of improvement for operational efficiency at the branch level.
  • Implemented strategies to increase customer satisfaction ratings within the branch.
  • Collaborated with senior management on special projects related to process improvements.

Warehouse Lead Person

Bert's Auto
10.2008 - 04.2012

Managed inventory by ensuring accurate records and distributing requested stocks to various branches.
Maintained precise inventory logs and shipping documentation.
Organized and stored items in tool or supply rooms for easy retrieval.
Resolved conflicts between team members promptly and effectively.
Developed and organized daily work plans based on verbal instructions and written directions to meet objectives efficiently.
Utilized hand-held scanners and daily production sheets to track parcel movements and maintain accurate records.
Reviewed production schedules, customer orders, work orders, and requisitions to determine items to be moved, gathered, or distributed.

Education

Associate Degree - Computer systems technology

Vector Technology Institute
04.2013

Diploma - Supervisory management

U.W.I School of Continuing Studies
04.2010

CXC O’LEVELS - History, English Language, Mathematics, Principle of Business

Clan Carthy High
06.1999

Skills

  • Project management
  • Customer service
  • Sales
  • Data entry
  • Document management
  • Inventory management
  • Task tracking
  • Sales coordination
  • Communication skills
  • Time management
  • Team leadership
  • Problem resolution
  • Appointment scheduling
  • Record maintenance
  • Customer relations
  • Team building
  • Troubleshooting
  • Microsoft Word
  • Problem-solving
  • Interpersonal communication
  • Maintenance & repair

Affiliations

  • hiking
  • tennis
  • soccer

References

Omar brown accounting manager 347-705-3017

Garfield Grandson journalist 347-654-6934

Matthew Rahming Respitory therapist holy cross hospital 754-224-1118

Timeline

AHC Appliances
10.2022 - Current

Sales Representative

Bert's Auto
01.2018 - 12.2022

Junior Sales Representative

Bert's Auto
01.2014 - 12.2018

Branch Supervisor

Bert's Auto
04.2012 - 01.2014

Warehouse Lead Person

Bert's Auto
10.2008 - 04.2012

Associate Degree - Computer systems technology

Vector Technology Institute

Diploma - Supervisory management

U.W.I School of Continuing Studies

CXC O’LEVELS - History, English Language, Mathematics, Principle of Business

Clan Carthy High
Nicholas Salmon