Nicholas Sandsness
Tacoma,WA
Summary
Dynamic and dedicated Diesel Generator Technician with expertise in diagnosing faults and generator troubleshooting at Pacific Power Group. Proven ability to enhance customer satisfaction through timely resolutions and effective service scheduling. Offering 3+ years' experience in the field. Solid team player with an organized nature and detail-oriented approach. Excellent planning, problem-solving and critical thinking skills.
Experienced with generator system maintenance, repair, and troubleshooting. Utilizes in-depth knowledge of mechanical and electrical systems to ensure optimal performance and reliability. Track record of effective problem-solving and maintaining high operational standards, demonstrating technical expertise and adaptability.
Overview
11
11
years of professional experience
Work History
Diesel Generator Technician
Pacific Power Group
09.2022 - 09.2025
- Assessed generator performance and identified maintenance needs to ensure reliability.
- Assisted in troubleshooting electrical components, enhancing understanding of generator systems.
- Supported installation procedures for various generator models, learning technical specifications and protocols.
- Maintained cleanliness and organization of tools and workspace to promote safety standards.
- Observed senior technicians during repairs, gaining hands-on experience with diagnostic tools.
- Participated in safety training sessions to understand industry regulations and best practices.
- Documented service records accurately for future reference and compliance purposes.
- Enhanced customer satisfaction with timely troubleshooting and resolution of generator issues.
Order Fulfillment Associate
Home Depot
08.2017 - 10.2021
- Managed order processing and fulfillment to ensure timely delivery of products.
- Operated inventory management systems to track stock levels and reorder supplies.
- Collaborated with team members to streamline packaging procedures for increased efficiency.
- Conducted quality checks on outgoing orders to maintain high customer satisfaction standards.
- Assisted in training new associates on operational procedures and safety protocols.
- Monitored workstation organization to uphold cleanliness and adherence to safety regulations.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Movie Theater Attendant
Regal Cinemas
01.2015 - 08.2017
- Managed ticket sales and guest services, ensuring smooth operations during peak hours.
- Assisted in maintaining cleanliness and organization of theater facilities to enhance customer experience.
- Trained new staff on operational procedures and customer service standards to improve team performance.
- Resolved customer inquiries and complaints effectively, promoting a positive movie-going experience.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
- Participated in ongoing training sessions provided by management to stay current on industry trends and best practices for theater operations.
Education
Diesel Engine Vocational Certificate - Diesel Engines
Bates Technical College
Tacoma, WA06-2022
Associate of Arts - General
Pierce College
Puyallup, WA05-2020
Skills
- Oil change procedures
- Wiring techniques
- Diagnosing faults
- Diesel engine expertise
- Battery maintenance
- Service scheduling
- Electrical systems
- Fuel system management
- Generator installation
- Generator troubleshooting
- Completing preventive maintenance
- Load bank testing
Timeline
Diesel Generator Technician
Pacific Power Group
09.2022 - 09.2025
Order Fulfillment Associate
Home Depot
08.2017 - 10.2021
Movie Theater Attendant
Regal Cinemas
01.2015 - 08.2017
Diesel Engine Vocational Certificate - Diesel Engines
Bates Technical College
Associate of Arts - General
Pierce College
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