To obtain a position as a team member and experience working in a professional and well- organized environment. Communications and Customer Service Skills Knowledge of
Products and Services Personal Mastery Skills Attention to Detail
Authorized to work in the US for any employer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Looking To Start And Complete Volunteer Hours
Wrapped trays, instrument packs, and sets.
Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Warehouse Worker
Nordstrom Rack
07.2023 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Consistently lifted materials weighing as much as 50 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Checked packages and merchandise for damage and notified vendors.
Caregiver, Home Support Services
08.2021 - Current
Taking care of people with disabilites specifically with one patient
Helping with any obstacle or thing they need help with during the day sometimes 6-7 days a week
Built strong relationships with clients to deliver emotional support and companionship
Assisted clients with daily living needs to maintain self-esteem and general wellness
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Transported individuals to events and activities, medical appointments and shopping trips
Provided transportation to doctor's appointments, grocery stores, salons and barbershops
Scrum Master Training Course
Google - N/
scrum master
01.2022 - 12.2022
These are all the things I have learned during the, /project management course
Led sprint reviews, daily scrums and planning meetings to realize full team engagement
Managed product backlog and supported Scrum framework for monthly sprint releases
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
Applied agile methodology to shorten cycle time and achieve target margins
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
Worked effectively with multiple Scrum teams both internally and off-shore
Shielded scrum team from external interference for optimal productivity and success of Agile process
Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team
Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques
Anticipated impediments to team delivery involving cultural barriers and logistical challenges
Collaborated with project owners and team members to set ambitious but achievable goals
Managed and motivated project teams to promote collaboration and keep members on- task and productive
Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress
Maintained project schedules by managing timelines and making proactive adjustments
Analyzed projects to determine resource requirements and procured necessary equipment and software
Investigated and corrected or escalated project problems
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands
Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
Sales Assistant
Blk Automotive Llc
01.2021 - 08.2021
Picked up cars from customers and delivered to them as well. Took vehicles to mechanic shop and detail shop.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Established rapport with customers using active listening and interpersonal skills.
Researched new clients for sales team, inputting contact information into Salesforce.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Answered telephone and email inquiries from potential customers.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Met customers on lot and in showroom to discuss available vehicles and options.
Responded to customer enquiries via telephone and email.
Increased business [Number]% in single quarter.
Amazon Delivery Driver
A2Z
07.2020 - 01.2021
Delivering amazon packages to customers
Merchandiser
Pepsi Merchandiser
03.2020 - 07.2020
Position is responsible for product merchandising within large volume stores (Grocery, etc.)
This includes stocking shelves, rotating shelved products, setting up displays, stocking and rotating products in coolers, organizing and rotating products in storage rooms, and moving products from storage to the sales floor
This position interacts with personnel at the store location.This position is labor intensive, requiring lifting, loading, pushing and pulling cases weighing from 20-45 pounds per case repeatedly over a 10-12 hour work period, as well as bending, reaching and squatting while merchandising and moving products
Removed damaged, out-of-code, not-in-set and discontinued items from displays
Inspected merchandise for quality and arranged proper display location on floor
Answered customer questions regarding store merchandise, department information and pricing
Established vendor performance metrics to evaluate service.
Dispatch
Amazon AVTS Management
10.2019 - 03.2020
Making sure drivers are safe on the road delivering packages, answer questions if drivers have any and handle all problems that drivers have on the road
Making sure I'm always available for all drivers
When drivers return collect devices and charge them for the next day.Driver- Deliver all packages to customers in a 10 hour time frame
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Teacher's Assistant
Chabot College
01.2017 - 01.2018
Delivered tailored teaching activities to students on either a one-to-one basis or in small groups;
Supported the social and emotional development of students, reporting any issues as necessary;
Guided and monitored student progress;
Carried out small administrative tasks/duties such as preparing classroom resources;
Provided support outside of the normal classes, such as helping during exams, contacting students if they were late or absent
Product Associate
Tesla
10.2016 - 05.2017
Worked on a production/prototype basis and performed complex assembly work;
Typically involves a variety of operations, including troubleshooting and rework, requiring a sufficient understanding of the functional operation of items assembled as well as the finished product;
Worked from complex and detailed manufacturing documentation and/or verbal and written instructions and specialized fixtures/test equipment;
Updates production records and test results;
Communicated test results, ideas and problems to technicians and engineers;
Completed tasks as directed by manufacturing schedules and within standard times
Used established assembly instructions to complete jobs quickly, accurately and with zero errors
Completed durable assemblies and subassemblies with hand and power tools
Performed hand-finishing of final products after assembling component parts for items
Checked position and alignment of each component to prevent errors and minimize materials waste
Calibrated equipment to maintain optimal performance.
Ramp Agent
Swissport International
05.2017 - 12.2017
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 20 daily flights.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.