Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Santimaw

Cicero,NY

Summary

Goal-oriented professional with 8 years of experience in sales and customer service. A proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill to optimize sales.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Teaching Assistant

Most Recent: Solvay Schools
01.2021 - 06.2025
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books, and materials.

Account Manager's Assistant

Avalon Printing & Graphics
02.2018 - 04.2020
  • Anticipated clients' needs by staying in touch on regular basis.
  • Organized joint sales calls with current customers and outside vendors.
  • Created sales contacts with on- and off-premise accounts.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

EasyTech Sales Manager

Staples, The Office Supply Superstore
07.2016 - 01.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

CSR (Alarm Monitor)

Rapid Response Monitoring
01.2016 - 07.2016
  • Answered constant flow of customer calls with minimal wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

High School Diploma -

Paul V. Moore High School
Central Square, NY
06-2008

Skills

  • Customer service
  • Sales expertise
  • Sales team leadership
  • Account management
  • Training and mentoring
  • Accounts payable
  • Cash flow management
  • Business growth and retention

Certification

  • Licensed NYS Teaching Assistant Level 1
  • First Aid/CPR Certified

Timeline

Teaching Assistant

Most Recent: Solvay Schools
01.2021 - 06.2025

Account Manager's Assistant

Avalon Printing & Graphics
02.2018 - 04.2020

EasyTech Sales Manager

Staples, The Office Supply Superstore
07.2016 - 01.2018

CSR (Alarm Monitor)

Rapid Response Monitoring
01.2016 - 07.2016

High School Diploma -

Paul V. Moore High School

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