Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Nicholas Santopietro

Clayton, NC

Summary

Dynamic and results-driven professional with extensive experience in custodial maintenance at numerous jobs in different industries and environments. . Proven expertise in preventive maintenance and effective communication, ensuring compliance with safety standards. Recognized for implementing efficient cleaning protocols and enhancing workspace safety, contributing to a consistently clean and organized environment.

Overview

2026
2026
years of professional experience

Work History

Custodial Maintenance Worker

Edge Promo Team LLC.
Raleigh
07.2018 - Current
  • Supervised daily maintenance tasks for equipment and facilities.
  • Conducted regular inspections to identify equipment issues and maintenance needs.
  • Supervised maintenance staff to ensure efficient daily operations.
  • Implemented preventive maintenance schedules for all facility machinery.
  • Managed inventory of maintenance supplies and equipment parts efficiently.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Inspected facilities to determine problems and schedule necessary maintenance.
  • Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
  • Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
  • Cleaned and sanitized public areas, ensuring a safe environment for staff and customers.
  • Operated cleaning equipment, including floor buffers and vacuums, for efficient maintenance.
  • Managed waste disposal and recycling processes, promoting sustainability initiatives at Edge Promo Team.
  • Conducted routine inspections of facilities to identify maintenance needs and hazards.
  • Assisted in setting up event spaces, ensuring cleanliness before and after gatherings.
  • Responded promptly to maintenance requests from staff, addressing issues efficiently.
  • Collaborated with team members to establish effective cleaning schedules and protocols.
  • Maintained inventory of cleaning supplies, ensuring necessary items were always available.
  • Sweep, mop, and scrub floors; vacuum carpets; empty trash receptacles; clean windows, walls, and ceilings; replenish restroom supplies.
  • Provide assistance to other staff members as requested by supervisor.
  • Ensure that all areas of the facility are maintained in a neat and orderly fashion at all times.
  • Maintain janitorial equipment in a safe and orderly manner; perform minor repairs on custodial equipment as needed.
  • Completed daily cleaning checklists for diverse range of spaces inside buildings.
  • Notify supervisors immediately if any damage is found or needs repair.
  • Clean spills or other hazardous materials according to safety protocols; respond to emergency cleaning situations.

Prep Line Cook

Backyard Bistro
Raleigh
08.2013 - 12.2017
  • Prepared ingredients following health and safety standards in a fast-paced kitchen.
  • Assisted chefs by organizing and maintaining prep areas efficiently.
  • Used knives and kitchen tools to chop, slice, and dice vegetables and proteins.
  • Monitored inventory levels, ensuring all necessary supplies were available.
  • Collaborated with team members to streamline food preparation processes.
  • Maintained cleanliness of workstations, adhering to sanitation guidelines consistently.
  • Supported cooking staff during peak hours by expediting order preparation.
  • Followed recipes accurately to produce consistent quality in dishes served.
  • Organized food storage areas ensuring that all items were properly labeled and dated.
  • Maintained a clean and sanitary work area by adhering to all safety standards.
  • Provided assistance to other cooks when needed during peak hours or special events.
  • Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
  • Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations.
  • Communicated effectively with other members of the kitchen staff regarding meal preparation procedures.
  • Followed proper food handling methods as outlined by health department guidelines.
  • Operated kitchen equipment such as ovens, grills, stoves and slicers according to manufacturer's instructions.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
  • Adhered to all company policies related to food safety and sanitation practices.
  • Assisted with menu item preparation including chopping vegetables, marinating meats and preparing sauces.
  • Adhered to health department regulations regarding food storage and sanitation standards.

Warehouse Lead

Bjs Wholesale
Raleigh
05.2011 - 07.2013
  • Supervised daily warehouse operations and ensured adherence to safety protocols.
  • Coordinated inventory management and maintained accurate stock levels.
  • Trained new team members on equipment use and safety standards.
  • Implemented efficient workflow processes to streamline operations.
  • Monitored equipment performance and arranged maintenance as needed.
  • Assisted in order picking and packing for timely shipments.
  • Provided feedback on improvement opportunities within the warehouse environment.
  • Worked closely with purchasing department to ensure timely delivery of goods from vendors.
  • Palletized boxes to increase movement and shipment efficiency.
  • Implemented systems to track inventory movement through the use of barcodes and RFID technology.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.

Line Cook

Del Friscos Co. (Sullivans Steakhouse)
Raleigh
07.2009 - 09.2011
  • Prepared ingredients and menu items according to restaurant recipes.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Assisted in inventory management and restocking supplies as needed.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Reviewed recipes to determine exact measurements and ingredients to create dishes.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Trained new team members on proper meat and vegetable preparation techniques.
  • Verified kitchen staff followed all recipes and portion serving guidelines correctly.
  • Garnished and arranged dishes into creative presentations.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.

Assistant Manager

Jersey Mikes
Raleigh
11.2006 - 07.2009
  • Managed daily inventory to ensure adequate stock levels for sandwich production.
  • Coordinated team schedules to optimize coverage during peak hours and events.
  • Assisted in training new staff on customer service standards and food preparation.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Communicated regularly with customers to gain insights into their needs.
  • Implemented quality control measures to uphold company standards.
  • Created and managed budgets for travel, training, and team-building activities.

Mail Carrier

Wake County Public Schools
Raleigh
07.2004 - 11.2006
  • Delivered mail to residential and business addresses efficiently.
  • Managed time effectively to meet daily delivery deadlines.
  • Maintained accurate records of deliveries and undeliverable items.
  • Collaborated with team members to streamline delivery processes.
  • Provided friendly customer service at all times while delivering mail.
  • Assisted other carriers with their routes as needed during peak periods.
  • Operated a vehicle in accordance with safety regulations.
  • Maintained records of all deliveries made during the day.
  • Collected signatures from recipients of registered mail items.
  • Reported any damaged or missing mail items to supervisor immediately.
  • Conducted regular check-ins with supervisors throughout the day.
  • Sorted mail for delivery, arranging mail in delivery sequence.

BJ's Warehouse

BJ's Wholesale
Raleigh
06.2003 - 07.2006
  • Loaded and unloaded shipments to maintain stock levels.
  • Conducted regular inventory checks to ensure accuracy.
  • Maintained cleanliness and organization in the warehouse environment.
  • Assisted team members with training on safety protocols and procedures.
  • Collaborated with management to optimize warehouse processes.
  • Followed safety guidelines to minimize workplace hazards effectively.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Followed established guidelines for picking orders accurately.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Maintained stock levels in accordance with company policies.

School Custodian

Wake County Public Schools
Raleigh
03.1996 - 06.2004

JEFFREY'S GROVE ELEMENTARY

  • Maintained cleanliness of classrooms, hallways, and restrooms in school facilities.
  • Assisted with setup and breakdown of school events and activities.
  • Operated cleaning equipment such as floor scrubbers and vacuums effectively.
  • Managed waste disposal and recycling efforts throughout the campus daily.
  • Performed routine inspections to identify maintenance needs in the buildings.
  • Collaborated with staff to ensure safety protocols were followed during cleaning tasks.
  • Reported safety hazards or maintenance issues promptly to the administration team.
  • Trained new custodial staff on proper cleaning techniques and safety practices.
  • Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
  • Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
  • Emptied trash cans in all classrooms, offices, restrooms and hallways each morning.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Replenished restroom supplies such as soap, paper towels and toilet tissue.
  • Notified supervisor of any maintenance needs identified while performing custodial duties.
  • Ensured that proper safety procedures were followed when using hazardous chemicals or operating machinery or equipment.
  • Assisted with special events at the school by setting up tables, chairs and decorations.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Responded quickly to emergency situations such as fires or spills involving hazardous materials.
  • Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Performed minor repairs such as replacing light bulbs or repairing broken furniture.

School Custodian

Wake County Public Schools
Cary

KINGSWOOD ELEMENTARY

Education

High School Diploma -

Lafayette High
Brooklyn, NY
10-1987

Skills

  • Preventive maintenance
  • Equipment inspections
  • Safety compliance
  • Time management
  • Waste management
  • Effective communication
  • Problem resolution
  • Sanitation practices
  • Custodial machine operation
  • Waste disposal
  • Maintenance
  • Cleaning expertise
  • Quality control
  • Sanitation techniques
  • Safety standards and protocols
  • Reliability
  • Equipment operation
  • Deep cleaning
  • Restroom servicing
  • Teamwork and collaboration
  • Multitasking
  • Understanding of Cleaning Solutions

Custom

REFERENCES 

- Theodore Ormsby ( owner of Edge Promo Team)   919.946.4218 

- Taylor Ryder ( Director @ Edge Promo Team)  919.756.1366

- Nicole Dejardins (Shipping Manager @ Edge Promo Team) 919.389.9948 

- Robert Crawford (Area manger for Sullivan's Steakhouse) 347.400.4916

- John Enterline Owner of multiple Jersey Mike's 919.995.8516

Timeline

Custodial Maintenance Worker

Edge Promo Team LLC.
07.2018 - Current

Prep Line Cook

Backyard Bistro
08.2013 - 12.2017

Warehouse Lead

Bjs Wholesale
05.2011 - 07.2013

Line Cook

Del Friscos Co. (Sullivans Steakhouse)
07.2009 - 09.2011

Assistant Manager

Jersey Mikes
11.2006 - 07.2009

Mail Carrier

Wake County Public Schools
07.2004 - 11.2006

BJ's Warehouse

BJ's Wholesale
06.2003 - 07.2006

School Custodian

Wake County Public Schools
03.1996 - 06.2004

School Custodian

Wake County Public Schools

High School Diploma -

Lafayette High