Nicholas Sauer
Salesman, Technician, Supervisor
Monrovia,CA
Summary
An outgoing knowledgeable, and passionate worker with a personable demeanor that allows for both an enjoyable and productive experience with all involved. Extremely dedicated and organized with an eye for detail that allows for the highest quality services to be achieved. Able to think outside the box and view things from a different perspective to create new and effective solutions.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work History
Drum & Percussion Specialist
Guitar Center
01.2024 - 09.2025
- Boosted sales performance by implementing strategic sales plans, effectively leading the #1 department in the entire chain 12 out of 20 months.
- Improved customer experience and satisfaction through attentive service, quick issue resolution, and continuous changes based on communication.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
- Built strong relationships with vendors, ensuring consistent stock, enabling feedback on products, and allowing for above-and-beyond customer service.
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
Sales Associate
Guitar Center
09.2023 - 01.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Kids Academy Supervisor
Life Time Fitness Inc.
05.2023 - 06.2023
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Trained workers in service policies, safety requirements and specifics of activities.
Warehouse Manager
Bull Mountain Heating & Cooling
11.2022 - 05.2023
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
- Coordinated with customers in person to ensure positive and straightforward installation processes while maintaining open communication amongst all parties involved
- Mentored new and current hires, resulting in stronger staff development and increased productivity
- Oversaw internal, external and consultant work related to installations
- Scheduled timelines of operations and work teams
- Conducted surveys of installation locations and noted any issues
Installation Technician
Bull Mountain Heating & Cooling
08.2021 - 11.2022
- Developed and implemented strategies for optimal performance and reliability of installed systems
- Established and maintained effective working relationships with vendors and contractors to support operations
- Provided technical support and training to users on new systems to ease transitions
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations
- Followed all company guidelines regarding safety procedures when out in field
- Directed teams in installation, testing, start-up and system commissioning tasks
Brick Specialist
The Lego Group
03.2020 - 08.2021
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Engaged in friendly conversation with customer to better uncover individual needs
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Recommended complementary purchases to customers, increasing revenue
- Listened to customer needs and desires to identify and recommend optimal products
- Built customer loyalty and retention by delivering excellent shopping experiences
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Installation Technician
Sauer Air
05.2014 - 08.2021
- Developed and implemented strategies for optimal performance and reliability of installed systems
- Established and maintained effective working relationships with vendors and contractors to support operations
- Provided technical support and training to users on new systems to ease transitions
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations
- Followed all company guidelines regarding safety procedures when out in field
- Directed teams in installation, testing, start-up and system commissioning tasks
Sunday School Teacher Volunteer
Assumption Of The Blessed Virgin Mary Parish
08.2016 - 05.2020
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow
- Encouraged class participation to build student confidence and interest
- Incorporated technology into classroom teachings to engage students and make learning more interactive
- Offered guidance and support to help students navigate challenges and succeed
- Assessed student progress to determine level of understanding and adjust lessons to enhance learning
- Prepared age-appropriate weekly lesson plans
Installation Technician
Cal Climate Corp.
05.2015 - 03.2020
- Developed and implemented strategies for optimal performance and reliability of installed systems
- Established and maintained effective working relationships with vendors and contractors to support operations
- Provided technical support and training to users on new systems to ease transitions
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations
- Followed all company guidelines regarding safety procedures when out in field
- Directed teams in installation, testing, start-up and system commissioning tasks
Education
Some College (No Degree) - Elementary Education
California State University - Northridge
Northridge, CA 08.2014 - 05.2020
High School Diploma -
St. Francis High School
La Cañada Flintridge, CA 08.2010 - 05.2014
Volunteering
Sunday School Teacher Aide Volunteer
- 2008-2014
- Assisted with 3-year-old class
- Organized and executed activities that engaged students
Boy Scouts of America
- 2006-2014
- Achieved the rank of Eagle Scout in 2014
- Led, organized, and participated in countless community service projects
- Held the positions of Assistant Patrol Leader, Patrol Leader, and Senior Patrol Leader
Timeline
Drum & Percussion Specialist
Guitar Center
01.2024 - 09.2025
Sales Associate
Guitar Center
09.2023 - 01.2024
Kids Academy Supervisor
Life Time Fitness Inc.
05.2023 - 06.2023
Warehouse Manager
Bull Mountain Heating & Cooling
11.2022 - 05.2023
Installation Technician
Bull Mountain Heating & Cooling
08.2021 - 11.2022
Brick Specialist
The Lego Group
03.2020 - 08.2021
Sunday School Teacher Volunteer
Assumption Of The Blessed Virgin Mary Parish
08.2016 - 05.2020
Installation Technician
Cal Climate Corp.
05.2015 - 03.2020
Some College (No Degree) - Elementary Education
California State University - Northridge
08.2014 - 05.2020
Installation Technician
Sauer Air
05.2014 - 08.2021
High School Diploma -
St. Francis High School
08.2010 - 05.2014