Nicholas Scianna
Oley,PA
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service/Building Maintenance
Landis Express
Reading, PA
01.2022 - Current
- Scheduled pickup/delivery appointments for various companies and customers
- Coordinated with Dispatch to properly schedule pickups for future dates
- Tracked the progress of different shipments for customers
- Communicated with customers/businesses to ascertain needs
- Ordered necessary supplies for the office
- Scheduled upkeep for building; plumbing, electrical
- Entrusted with mail duties.
Costing Clerk
GK Elite Sportswear
Reading, PA
04.2019 - 12.2021
- Use a wide variety of programs to create and update styles, statuses, and orders
- Assistance with financial department on various tasks and projects
- Updated purchase orders for customers and the Production department
- Communicate with and completed projects for different departments throughout the company
- Updated inventory in both a physical and virtual manner
- System familiarity
- Checked records for accuracy and completeness, updated when necessary.
Rate Surveyor
Penske Truck Leasing
Reading, PA
11.2015 - 03.2019
- Obtain and input competitor data to assist the pricing analysts
- Assist in the development of all new associates
- Communicate best practices to peers to improve department efficiencies
- Analyze competitor trends to communicate any pricing anomalies
- Communicate regularly with pricing analysts to maintain pricing integrity
Education
Bachelor of Science - Business Administration -Marketing
Kutztown University of Pennsylvania
Kutztown, PA05.2014
Skills
- Report Preparation and Analysis
- Workflow Optimization
- Microsoft Office Suite
- Relationship Building
- Time Management
- Complex Problem Solving
- Research and Analysis
- Methodical and Organized
- Attention to Detail
- Database Management
- Competitor Knowledge and Analysis
- Competitive Analysis
Certification
- CNPR Certified 703302023
Timeline
Customer Service/Building Maintenance
Landis Express
01.2022 - Current
Costing Clerk
GK Elite Sportswear
04.2019 - 12.2021
Rate Surveyor
Penske Truck Leasing
11.2015 - 03.2019
Bachelor of Science - Business Administration -Marketing
Kutztown University of Pennsylvania
- CNPR Certified 703302023
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